---
title: "National Museums Liverpool Website Redesign"
ocid: "ocds-b5fd17-21d2b447-0619-4c6d-818e-70135db51e88"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-21d2b447-0619-4c6d-818e-70135db51e88"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-21d2b447-0619-4c6d-818e-70135db51e88.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-21d2b447-0619-4c6d-818e-70135db51e88.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL MUSEUMS ON MERSEYSIDE"
published: "2018-11-19"
---

# National Museums Liverpool Website Redesign

Buyer: NATIONAL MUSEUMS ON MERSEYSIDE  
Current stage: Award  
OCID: ocds-b5fd17-21d2b447-0619-4c6d-818e-70135db51e88

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## Summary

The National Museums On Merseyside has initiated a public procurement process for the "National Museums Liverpool Website Redesign". This tender aims to modernise their website, keeping in mind the increase in web traffic which reached over 3 million visits in 2017/18. The procurement process is currently at the award stage following an open method, with the tender period closing on 1st October 2018. The contract is expected to run from 29th October 2018 until 30th April 2019, with delivery expected within the North West region of the United Kingdom.

This tender presents a valuable opportunity for businesses specialising in IT services, particularly those focused on website design and development, to engage with a high-profile institution seeking innovative solutions. Companies with experience in creating user-friendly, accessible web interfaces and those capable of enhancing online navigation will find this tender aligned with their skills. Given the emphasis on generating online income and showcasing digitised collections, businesses that can demonstrate expertise in e-commerce and digital user experience will be particularly well-suited to compete.

## Notice

National Museums Liverpool's website attracted over 3 million web visits in 2017/18, putting us on a 1:1 ratio with physical venue visits. Our last significant design work took place in 2013 and we are looking to redesign the look and feel of the site in order to bring it up to date and make it more contemporary. Having achieved the milestone of over 3 million visitors, we also want to make sure that each visitor is achieving the best possible experience when visiting our website through allowing them to navigate the site easier. We need to redesign our new site to meet all online accessibility standards introduced by the government in May 2018. Currently we feel the site looks dated and that we have outgrown it. The navigation across the site is confusing, mainly due to a variety of different templates and inconsistent navigation - from top level, to breadcrumb, to left hand. Overall we feel the design does not feel contemporary or fresh enough or would encourage museum visits. Another goal of the redesign is to help NML with generating income - including selling membership and tickets for exhibitions. In line with DCMS Performance Indicators, we are working to digitise our collections and make them accessible online. A redesign allows us the opportunity to work on the display of our collections and make them more accessible to our audience. Bidders are asked to submit a formal tender for the National Museums Liverpool website redesign. Objectives * Achieve a website that is easy to navigate * To support income generation online * Update the website's design to be more consistent, fresh and contemporary * Mobile first * Achieve a better way of displaying our digitised collections Target audiences * Potential and existing visitors (to our physical venues), local, UK and international * People with an interest in arts, culture, specific topic but who can't visit * Teachers (of all age groups, from early years through to key stage 4) * School students * Community groups * Stakeholders * Supporters * Potential donors * Academics including research students * Curators (external) * Special interest groups, enthusiasts, including genealogists A significant percentage (about 70%) of visitors to our website are interested in paying a visit and look at visit-related content, like current exhibitions, opening hours and directions. Just to clarify as I know there has been some confusion; this tender is for the redesign only, not for the technical build. Our own technical team will carry out the build using the design delivered by the successful bidder.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8846c902-e341-4979-8b17-abbec81099f1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2018 |
| Submission deadline | 1 Oct 2018 |
| Future notice date | Not specified |
| Award date | 30 Oct 2018 |
| Contract period | 31 Oct 2018 - 1 Apr 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £39,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL MUSEUMS ON MERSEYSIDE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L2 2JH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IGOO |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Nov 2018 at 09:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8846c902-e341-4979-8b17-abbec81099f1
- 25 Sep 2018 at 11:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/340943cd-7d0c-40d4-bbcb-ae5d17523095
- 24 Sep 2018 at 14:30 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/340943cd-7d0c-40d4-bbcb-ae5d17523095
- 21 Sep 2018 at 13:54 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/340943cd-7d0c-40d4-bbcb-ae5d17523095
- 21 Sep 2018 at 11:47 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/340943cd-7d0c-40d4-bbcb-ae5d17523095
- 30 Aug 2018 at 15:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/340943cd-7d0c-40d4-bbcb-ae5d17523095

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8846c902-e341-4979-8b17-abbec81099f1
  19th November 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/340943cd-7d0c-40d4-bbcb-ae5d17523095
  25th September 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/604b6021-2171-4168-a964-18228c7417ee
  Tender Specification
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/44f62d21-2633-4ddb-8f4f-b247338e74c9
  Appendix A - Form of Tender
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c76658ab-cade-4c1c-9c59-9f0945330637
  Appendix B - NML Procurement Protocol
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5f48b595-1d65-4674-9526-18f0668363f2
  Brand Guidelines
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/42c32045-717a-4f0b-97d0-cf6d9fee9f23
  Brand Guidelines
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8a2225b2-f6b2-4ba3-9981-eb7fc7a6c02d
  Q&As
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/36bf2894-89f8-4e6b-bef5-b7a6cbe703b2
  Q&As

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-21d2b447-0619-4c6d-818e-70135db51e88. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-21d2b447-0619-4c6d-818e-70135db51e88.json.
