---
title: "IT Support Service and Maintenance"
ocid: "ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EAST WEST RAILWAY COMPANY LIMITED"
published: "2021-07-21"
---

# IT Support Service and Maintenance

Buyer: EAST WEST RAILWAY COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab.json)

## Summary

The procurement process for an IT Support Service and Maintenance contract has been initiated by East West Railway Company Limited, located in Milton Keynes, England. This contract, valued at £366,168.92, falls under the IT services industry (CPV Category: 72000000). The procurement method is selective, with the tender having closed on 6 May 2021. The awarded contract commenced on 26 July 2021 and will remain active until 25 July 2023. The formal notice of award was published on 21 July 2021.

This tender presents potential opportunities for businesses specialising in IT support and maintenance services, particularly those that are small and medium-sized enterprises (SMEs). Given the ongoing nature of the contract, businesses can consider engaging in partnerships or subcontracting arrangements with the awarded supplier, Fordway Solutions Limited, to enhance their service offerings within the railway sector.

## Notice

The provision of a Service Provider to support the internal IT Department at East West Rail Company Limited.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6632f743-ec28-4441-b19e-f0b0d4714dc6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2021 |
| Submission deadline | 6 May 2021 |
| Future notice date | Not specified |
| Award date | 2 Jun 2021 |
| Contract period | 25 Jul 2021 - 25 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £366,168 |
| Lots value | Not specified |
| Awards value | £366,168 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST WEST RAILWAY COMPANY LIMITED |
| Locality | MILTON KEYNES |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FORDWAY SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Jul 2021 at 13:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6632f743-ec28-4441-b19e-f0b0d4714dc6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6632f743-ec28-4441-b19e-f0b0d4714dc6
  21st July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-21dc304d-4fc6-4c4d-9c86-9b8e59cbb4ab.json.