---
title: "DBT Correspondence Case Management Service"
ocid: "ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR BUSINESS AND TRADE"
published: "2025-04-10"
---

# DBT Correspondence Case Management Service

Buyer: DEPARTMENT FOR BUSINESS AND TRADE  
Current stage: Award  
OCID: ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9.json)

## Summary

The Department for Business and Trade (DBT) has completed the procurement process for a Correspondence Case Management Service. This contract, valued at £322,248, falls under the industry-specific software package category and was awarded on 27th March 2025. The contract period will run from 28th March 2025 to 27th March 2028 and includes coverage within the United Kingdom and other international regions. The procurement method used was a call-off from a framework agreement, indicating a selective process. The procurement stage is listed as "Award," and the central location for the service delivery is London, England.

This tender presents significant opportunities for businesses specialising in industry-specific software solutions. While the contract has already been awarded, similar future opportunities may arise that can foster growth for large-scale enterprises. The tendering process was not directed toward SMEs or VCSEs, suggesting a preference for established, large organisations with the capacity to manage substantial and specialised software projects. Companies looking to expand into or strengthen their positions within the public sector can leverage insights from this procurement to tailor their future bids more effectively.

## Notice

The Department for Business and Trade (DBT) are responsible for managing freedom of information requests (FOI), Parliamentary questions (PQ) and ministerial correspondence

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cce6f25a-dea3-4eed-8e65-96e1b1f057df |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2025 |
| Submission deadline | 27 Mar 2025 |
| Future notice date | Not specified |
| Award date | 27 Mar 2025 |
| Contract period | 28 Mar 2025 - 27 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £322,248 |
| Lots value | Not specified |
| Awards value | £322,248 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR BUSINESS AND TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 10 Apr 2025 at 17:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cce6f25a-dea3-4eed-8e65-96e1b1f057df

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cce6f25a-dea3-4eed-8e65-96e1b1f057df
  10th April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-220bd986-e680-4550-8e72-945f857d75e9.json.