---
title: "IT Service Operations & IT Delivery Management Service Provisions"
ocid: "ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MCA - MARITIME AND COASTGUARD AGENCY"
published: "2021-11-22"
---

# IT Service Operations & IT Delivery Management Service Provisions

Buyer: MCA - MARITIME AND COASTGUARD AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999.json)

## Summary

The public procurement process is led by the MCA - Maritime and Coastguard Agency, which has successfully awarded a contract titled "IT Service Operations & IT Delivery Management Service Provisions". The procurement falls under the IT services industry category and is based in the South East region of the United Kingdom. The tender, initiated as selective procurement via a call-off from a framework agreement, was completed with a contract value of £240,240 GBP. The contract period commenced on 1st April 2020 and concluded on 13th October 2020, with the award notice published on 11th November 2021.

This opportunity presents significant potential for business growth, particularly for SMEs and voluntary, community, and social enterprises (VCSEs) that specialise in IT services, consulting, software development, and support. The contract emphasised the importance of maintaining service stability and supporting the operational transformation of IT delivery, which is ideal for businesses that can demonstrate capability in embedding new operational models and ensuring consistent service delivery. Competing suppliers with expertise in IT service management would be well-positioned to leverage this award for future opportunities.

## Notice

Engage a supplier to ensure through the next phase of the IT Transformation two aspects of the operating model are delivering appropriately. IT Services - that capability is being built and embedded into the new operating model, that the operational services are stable and delivering to target. Services, contracts and associated governance should all be operating well. Delivery Portfolio - that capability is being built and embedded into the new operating model, that the pace of delivery is maintained and delivering to target.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d46191ba-ba1c-4d4d-a5dd-84742e52572c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Nov 2021 |
| Submission deadline | 31 Mar 2020 |
| Future notice date | Not specified |
| Award date | 31 Mar 2020 |
| Contract period | 31 Mar 2020 - 13 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,240 |
| Lots value | Not specified |
| Awards value | £240,240 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MCA - MARITIME AND COASTGUARD AGENCY |
| Additional buyers | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO15 1EG |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ32 Southampton |
| Local authority | Southampton |
| Electoral ward | Banister & Polygon |
| Westminster constituency | Southampton Itchen |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALPINE RESOURCING |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Nov 2021 at 10:12 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d46191ba-ba1c-4d4d-a5dd-84742e52572c
- 22 Nov 2021 at 10:12 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d46191ba-ba1c-4d4d-a5dd-84742e52572c
- 11 Nov 2021 at 10:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d46191ba-ba1c-4d4d-a5dd-84742e52572c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d46191ba-ba1c-4d4d-a5dd-84742e52572c
  22nd November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22231862-2c35-41d2-902f-fed8b2e0c999.json.