---
title: "ITEP0972 - Social listening tool Brandwatch"
ocid: "ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2025-05-22"
---

# ITEP0972 - Social listening tool Brandwatch

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124.json)

## Summary

The procurement process, undertaken by National Highways, focused on acquiring a social listening tool, specifically Brandwatch. This contract is classified under the IT software package industry category and was facilitated through a selective procurement method as a call-off from a framework agreement. The contract targeted multiple locations including the United Kingdom, British Overseas Territories, and the Channel Islands. The procurement stage is at the award phase, with the contract valued at £128,700 and active as of 9th May 2025. The contract commenced on 11th May 2025 and will continue until 10th May 2028.

This tender presents significant business growth opportunities, particularly for businesses involved in supplying high-calibre IT services and solutions. Although this specific award is directed to a large-scale enterprise, similar opportunities may arise for small and medium enterprises (SMEs) with a strong focus on IT software development and support. The requirements for advanced social listening tools underscore a growing demand for digital solutions, positioning suppliers with innovative offerings in a favourable stance to compete in future tenders issued by National Highways or comparable organisations.

## Notice

Social listening tool Brandwatch

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e0f757ae-ace8-463e-883b-c9d555d7d5ae |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | 9 May 2025 |
| Future notice date | Not specified |
| Award date | 8 May 2025 |
| Contract period | 10 May 2025 - 10 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £128,700 |
| Lots value | Not specified |
| Awards value | £128,700 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RUNTIME COLLECTIVE LTD T/A BRANDWATCH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 22 May 2025 at 15:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e0f757ae-ace8-463e-883b-c9d555d7d5ae

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e0f757ae-ace8-463e-883b-c9d555d7d5ae
  22nd May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2230101b-e6ae-4ea2-bef2-e80e4f996124.json.