---
title: "Procurement of General Practice Appointment Booking Services for practices in Black Country ICB"
ocid: "ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-07"
---

# Procurement of General Practice Appointment Booking Services for practices in Black Country ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755)  
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## Summary

The NHS England National Commercial and Procurement Hub, in collaboration with NHS Black Country ICB, has concluded the award stage of a public procurement process for General Practice Appointment Booking Services in the West Midlands. The procurement, classified under the software package and information systems industry category, was necessary to replace the existing contract, which expired on 30th June 2024. As of 7th October 2024, the contract was fully awarded to Accurx Limited for an initial period of 17 months (starting 1st July 2024) with an optional 4-month extension, amounting to £518,718.60. The procurement operation followed a selective method via a call-off from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software.

This tender presents significant opportunities for businesses specialising in cloud-based software solutions, particularly those capable of integrating with GP clinical systems. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete for such tenders, given the requirements for modernising general practice through digital pathways. With a substantial contract value and scope for extensions, this procurement offers firms the potential to establish or expand their foothold in the healthcare technology sector, especially within the NHS framework.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Black Country ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Black Country ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 17 months with the option to extend for a further 4 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b56697b0-54d7-4c8e-b111-6b5937e8aa6f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £518,718 |
| Lots value | Not specified |
| Awards value | £518,718 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1SH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Oct 2024 at 13:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b56697b0-54d7-4c8e-b111-6b5937e8aa6f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b56697b0-54d7-4c8e-b111-6b5937e8aa6f
  7th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22858428-0e17-404c-b1c2-09026612a755.json.