---
title: "Procurement of General Practice Appointment Booking Services for practices in Birmingham and Solihull ICB"
ocid: "ocds-b5fd17-228fca12-986b-4e49-b2e1-bc5b44d396c8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-228fca12-986b-4e49-b2e1-bc5b44d396c8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-228fca12-986b-4e49-b2e1-bc5b44d396c8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-228fca12-986b-4e49-b2e1-bc5b44d396c8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-07"
---

# Procurement of General Practice Appointment Booking Services for practices in Birmingham and Solihull ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-228fca12-986b-4e49-b2e1-bc5b44d396c8

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## Summary

The NHS South, Central and West Commissioning Support Unit, acting on behalf of NHS Birmingham and Solihull ICB, has awarded a contract to Accurx Limited for the provision of a General Practice Appointment Booking solution. This solution aims to replace the national contract that expired on 30th June 2024. The contract, covering the West Midlands region, integrates with GP clinical systems and supports Modernising General Practice. It was procured through a call-off from the CCS G-Cloud 13 Framework and awarded for an initial period of nine months with an option to extend for a further twelve months. The total contract value is £624,310.80.

This procurement presents significant opportunities for businesses specialising in healthcare software and digital solutions, particularly SMEs. Businesses with expertise in developing robust, integrated appointment booking systems that enhance patient experience and clinic efficiency could find valuable opportunities for growth. Participation in similar frameworks like CCS G-Cloud 13 can also provide additional avenues for small to medium enterprises to expand their footprint within the public sector. The selected form of procurement ensures that capable and specialised firms can compete for high-value contracts, supporting innovation and service improvement in healthcare delivery.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS Birmingham and Solihull ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS Birmingham and Solihull ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 12 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ab315bf9-4c84-4ba6-ba25-76404b09c68b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £624,310 |
| Lots value | Not specified |
| Awards value | £624,310 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1TT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 Oct 2024 at 13:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ab315bf9-4c84-4ba6-ba25-76404b09c68b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ab315bf9-4c84-4ba6-ba25-76404b09c68b
  7th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-228fca12-986b-4e49-b2e1-bc5b44d396c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-228fca12-986b-4e49-b2e1-bc5b44d396c8.json.