--- title: "NHS Calderdale, Kirklees, Wakefield and Leeds CCGs Mental Health Helpline Service" ocid: "ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1.json" source: "Contracts Finder" current_stage: "Award" buyer: "N H S GREATER HUDDERSFIELD C C G" published: "2020-08-06" --- # NHS Calderdale, Kirklees, Wakefield and Leeds CCGs Mental Health Helpline Service Buyer: N H S GREATER HUDDERSFIELD C C G Current stage: Award OCID: ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1.json) ## Summary The NHS Greater Huddersfield Clinical Commissioning Group (CCG) is overseeing the procurement of a 24-hour Mental Health Helpline Service for the Calderdale, Kirklees, Wakefield, and Leeds areas. This service is aimed at supporting individuals at risk of mental health issues and is intended to begin on 1st January 2020, running until 30th April 2022. With an indicative value of £440,000, the procurement is currently in the award stage, with the contract having been awarded on 30th March 2020. Businesses interested in this tender had to submit their expressions of interest by 5th November 2019 through the NHSSourcing portal, as part of an open procurement process. This tender offers significant opportunities for SMEs and voluntary community sector enterprises that specialise in health services. Companies equipped to provide 24/7 support services, mental health care training, or those with experience in integrated service pathways would be particularly well-suited to compete for this contract. The focus on comprehensive service provision and continuous improvement means that capable organisations can engage in an impactful partnership that contributes to mental health support in Yorkshire and the Humber. ## Notice NHS Greater Huddersfield CCG acting on behalf of Greater Huddersfield, North Kirklees, Calderdale, Wakefield and Leeds CCGs is seeking to commission a 24 hour, 365 days/year Mental Health helpline service from 1st January 2020. The helpline will provide an important role in supporting individuals who are at risk of developing mental health problems, those individuals with diagnosed common mental health problems, those individuals known to mental health services experiencing mental health distress and/or those seeking information, advice and support. The Helpline Service will enable individuals to receive advice, information and guidance, they will respond to urgent concerns and will operate within a recovery model ensuring callers' benefit from an effective intervention. The service will complement the total provision of mental health services, within the identified geographic areas, working in collaboration with key partners and integrated within service pathways. Requirement The fully inclusive service is expected to consist of at least the following components: * 24 hour mental health telephone helpline * A database of relevant information/support service within the 5 CCG areas. * Integrated service pathways within the 5 CCG areas * Continuous improvement * Workforce training and development * BI/Data analysis * Template data reports * Promotion and marketing * Geographical standardisation and implementation * Service mobilisation support Expected Contract Length and financial envelope The contract length is expected to be from 1st January 2020 - 31st March 2022, with an indicative contract value of PS440k. Process The CCG invite interested suppliers to submit an expression of interest, and are advising that it will undertake a 'short-listing process' to identify providers that are subsequently invited to submit a bid to provide the service. Additional information: If you would to submit a tender for this service, please express your interest by registering on the NHSSourcing (Bravo) e-procurement portal website https://www.nhssourcing.co.uk, reference pqq_29509. The deadline for submitting your response is 5th November 2019. Your response must include details about your organisations capability and previous experience of delivering within this service area. For further information please contact brenda.powell1@nhs.net ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7d97bed2-b78c-4d2e-a515-9b5713bfa84d | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Large | | All stages | Planning, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 6 Aug 2020 | | Submission deadline | 6 Nov 2019 | | Future notice date | 6 Nov 2019 | | Award date | 29 Mar 2020 | | Contract period | 30 Apr 2020 - 30 Apr 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £440,000 | | Lots value | Not specified | | Awards value | £438,354 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | N H S GREATER HUDDERSFIELD C C G | | Locality | HUDDERSFIELD | | Post town | Huddersfield | | Postcode | HD1 2LF | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE44 Calderdale and Kirklees | | Local authority | Kirklees | | Electoral ward | Newsome | | Westminster constituency | Huddersfield | | Delivery location | TLE Yorkshire and The Humber | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | NOTTINGHAM COMMUNITY HOUSING ACCOCIATION | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 6 Aug 2020 at 08:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d97bed2-b78c-4d2e-a515-9b5713bfa84d - 15 Oct 2019 at 08:21 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/bbf07781-dd11-4c3a-81f7-4d242d69506d ## Documents - https://www.contractsfinder.service.gov.uk/Notice/7d97bed2-b78c-4d2e-a515-9b5713bfa84d 6th August 2020 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/bbf07781-dd11-4c3a-81f7-4d242d69506d 15th October 2019 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/7a8aa9ce-b23f-43cb-8737-44d3e7c77b75 Mental Health Helpline Service - Service Specification - http://www.nhssourcing.co.uk NHSSourcing - https://www.contractsfinder.service.gov.uk/Notice/Attachment/b75428d1-5b7e-46ea-afb4-4ddf0d685489 Mental Health Helpline Service - Service Specification ## Notice URLs - https://www.greaterhuddersfieldccg.nhs.uk - https://www.nhssourcing.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22b117ac-6d02-4818-a47c-9714708909a1.json.