---
title: "BHCC SW eRostering, Call Monitoring and Financial Management Software Hub - AWARD"
ocid: "ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SE SHARED SERVICES"
published: "2017-09-21"
---

# BHCC SW eRostering, Call Monitoring and Financial Management Software Hub - AWARD

Buyer: SE SHARED SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff.json)

## Summary

The procurement process titled "BHCC SW eRostering, Call Monitoring and Financial Management Software Hub - AWARD" has been completed by SE Shared Services located in Brighton, United Kingdom. This procurement, classified under the software package and information systems industry, involved the award of a contract valued at £185,970 to Webroster Limited. The contract period is set to commence on 1 October 2017 and conclude on 30 November 2017. An open tendering method was employed, with the award notice published on 21 September 2017.

This tender presents lucrative opportunities for businesses specialising in software solutions, particularly those focused on eRostering and call monitoring systems within the care services sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete for future contracts in this area, given the emphasis on innovative and tailored solutions to enhance performance reporting and payment accuracy in care provision.

## Notice

The Council requires a hosted, cloud based, hybrid eRostering and call monitoring system to enable the Council to receive call monitoring and rostering data from a number of external Care Providers. The system will need to act as a hub which integrates data from Care Provider ECMS systems and enable the Council to report on performance as well as accurately determining payments to Providers and recharging for care services from the ultimate service users within the community.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f80b972b-1051-4638-a1a6-558d1a576731 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2017 |
| Submission deadline | 18 Aug 2017 |
| Future notice date | Not specified |
| Award date | 8 Sep 2017 |
| Contract period | 30 Sep 2017 - 30 Nov 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £185,970 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SE SHARED SERVICES |
| Locality | UK |
| Post town | Brighton |
| Postcode | BN1 1JE |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ21 Brighton and Hove |
| Local authority | Brighton and Hove |
| Electoral ward | Regency |
| Westminster constituency | Brighton Pavilion |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WEBROSTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48400000 - Business transaction and personal business software package
- 48600000 - Database and operating software package

## Release History

- 21 Sep 2017 at 10:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f80b972b-1051-4638-a1a6-558d1a576731

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f80b972b-1051-4638-a1a6-558d1a576731
  21st September 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.brighton-hove.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22b288fc-026b-4004-b80d-f8cc0a3252ff.json.