---
title: "Telephony Services"
ocid: "ocds-b5fd17-22bc5373-fed6-47e2-8cdf-6fadf6581d9b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22bc5373-fed6-47e2-8cdf-6fadf6581d9b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22bc5373-fed6-47e2-8cdf-6fadf6581d9b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-22bc5373-fed6-47e2-8cdf-6fadf6581d9b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE ELECTORAL COMMISSION"
published: "2026-04-10"
---

# Telephony Services

Buyer: THE ELECTORAL COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-22bc5373-fed6-47e2-8cdf-6fadf6581d9b

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## Summary

The Electoral Commission has successfully completed the procurement process for Telephony Services, with the award stage finalised as of 10th April 2026. This procurement, which falls under the Telecommunications services category (CPV code 64200000), was conducted through a selective method, specifically a call-off from the G-Cloud 14 framework agreement. The contract was awarded to Cirrus Response Limited for a total value of £60,349.44, covering the period from 1st December 2025 to 30th November 2027. The services will be delivered in London, with the Electoral Commission's headquarters located at 3 Bunhill Row, EC1Y 8YZ.

This tender presents valuable opportunities for businesses specialising in telecommunications services, particularly those capable of meeting the high standards required by a public body like the Electoral Commission. The call-off from a framework agreement suggests that businesses already on the framework or those interested in joining it would find opportunities to align with similar future contracts. Small and medium-sized enterprises (SMEs) in the UK are particularly well-positioned to take advantage of this type of contract, given the procurement's suitability criteria that accommodate them, despite not specifically targeting voluntary, community and social enterprises (VCSEs).

## Notice

This report presents the details of the procurement process undertaken for the provision of Telephony Services for the Electoral Commission (EC) and seeks formal approval to award the contract to the recommended supplier. The objective of this procurement exercise was to secure a high-quality provider that aligns with the EC's requirements, while ensuring value for money and adherence to all applicable procurement regulations. A number of procurement routes were considered (refer to Section 3 for further information). After careful consideration, G-Cloud 14 was identified as the most appropriate procurement vehicle.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ae3ea3be-2319-4b4c-bd84-1d88b45d0ccf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Apr 2026 |
| Submission deadline | 12 Nov 2025 |
| Future notice date | Not specified |
| Award date | 12 Nov 2025 |
| Contract period | 1 Dec 2025 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,349 |
| Lots value | Not specified |
| Awards value | £60,349 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ELECTORAL COMMISSION |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC1Y 8YZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIRRUS RESPONSE |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 10 Apr 2026 at 10:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ae3ea3be-2319-4b4c-bd84-1d88b45d0ccf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ae3ea3be-2319-4b4c-bd84-1d88b45d0ccf
  10th April 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22bc5373-fed6-47e2-8cdf-6fadf6581d9b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22bc5373-fed6-47e2-8cdf-6fadf6581d9b.json.