---
title: "Con_24371 LOT 15 Apprenticeships for DfE L2 Customer Service Practitioner & L3 Customer Service Specialist"
ocid: "ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2024-04-24"
---

# Con_24371 LOT 15 Apprenticeships for DfE L2 Customer Service Practitioner & L3 Customer Service Specialist

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28.json)

## Summary

The Department for Education has recently awarded a contract for vocational training services titled "Con_24371 LOT 15 Apprenticeships for DfE L2 Customer Service Practitioner & L3 Customer Service Specialist". The contract is valued at £337,800 GBP and was procured through a selective process, specifically a call-off from a dynamic purchasing system. The tender period ended on 8th December 2023, with the contract period starting on 1st April 2024 and ending on 31st March 2027. The buying organisation is seeking suppliers for apprenticeship services within the vocational training industry.

This tender by the Department for Education offers opportunities for Small and Medium-sized Enterprises (SMEs) in the vocational training sector to provide apprenticeships for L2 Customer Service Practitioner & L3 Customer Service Specialist. Businesses with expertise in vocational training services and a proven track record in delivering customer service training programmes would be well-suited to compete for this contract. The contract is aimed at fostering skill development and employment opportunities for individuals seeking training in the customer service industry.

## Notice

Con_24371 LOT 15 Apprenticeships for DfE L2 Customer Service Practitioner & L3 Customer Service Specialist

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5976a3f6-06cd-4f67-9d06-d1c2e21c0a5a |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Apr 2024 |
| Submission deadline | 8 Dec 2023 |
| Future notice date | Not specified |
| Award date | 26 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £337,800 |
| Lots value | Not specified |
| Awards value | £337,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DERBY BUSINESS COLLEGE |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80530000 - Vocational training services

## Release History

- 24 Apr 2024 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5976a3f6-06cd-4f67-9d06-d1c2e21c0a5a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5976a3f6-06cd-4f67-9d06-d1c2e21c0a5a
  24th April 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ed9cac11-5dd4-46aa-b309-ad55bdca5543
  Lot 15

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22bcb62b-026c-4893-afee-51f503a5ce28.json.