---
title: "Insurance Claims Handling System and Associated Services"
ocid: "ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LEICESTER CITY COUNCIL"
published: "2023-01-05"
---

# Insurance Claims Handling System and Associated Services

Buyer: LEICESTER CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992.json)

## Summary

The Leicester City Council is looking to procure an Insurance Claims Handling System and Associated Services. The contract, valued at GBP 55,000, will start on May 14, 2023, and run until May 13, 2028. The tender is in the open procurement stage with a closing deadline of January 25, 2023. The opportunity falls under the services category and is suitable for small and voluntary sector enterprises. Emily Vinter from Leicester City Council is the contact person for this tender.

This tender presents a lucrative opportunity for businesses specializing in software packages and information systems to provide their services to Leicester City Council. Businesses interested in the insurance industry sector should consider bidding for this contract. The Council aims to implement the new system before the current contract expires in May 2023, providing potential for a long-term partnership extending up to five years with possible extensions. Interested businesses are encouraged to review the tender documentation available online to assess their suitability for this opportunity.

## Notice

The current insurance team want to procure a new claims handling system in time for when the current contract with JCAD expires in May 2023. The system holds details of the current insurance policies and allows staff to create new and update existing cases with details of communications with various actors encountered during the insurance process. It does not interface with any other software. We would like to advertise to procure for these requirements on an initial 3 year basis with the option to extend on a 1 plus 1 year basis, (totalling 5 years). To view the documentation for this opportunity please use the link provided in the Other Information section.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a39fdc2c-f3a5-47f6-a091-08f75cf0d905 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jan 2023 |
| Submission deadline | 25 Jan 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 13 May 2023 - 13 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £55,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 5 Jan 2023 at 14:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a39fdc2c-f3a5-47f6-a091-08f75cf0d905

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a39fdc2c-f3a5-47f6-a091-08f75cf0d905
  5th January 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=15ec9ed5-068d-ed11-811c-005056b64545
  To view the documentation for this opportunity please use the link.

## Notice URLs

- http://www.leicester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22de53bc-bd1e-45b5-b508-597ae85df992.json.