---
title: "Bus Passenger Survey: Autumn 2018 - Spring 2020"
ocid: "ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "TRANSPORT FOCUS"
published: "2017-09-25"
---

# Bus Passenger Survey: Autumn 2018 - Spring 2020

Buyer: TRANSPORT FOCUS  
Current stage: Tender  
OCID: ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0)  
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## Summary

The procurement process is being conducted by Transport Focus, who is seeking to carry out a Bus Passenger Survey covering the period from Autumn 2018 to Spring 2020. The survey aims to measure the journey experiences of bus passengers in England, extending to Scotland and Wales. This opportunity falls under the research services category (CPV code: 73110000) and is currently at the active tender stage, with submissions due by 1st December 2017. The contract is expected to commence on 30th April 2018 and conclude on 31st August 2020, following an open procurement method which is applicable above the threshold required for such contracts.

This tender represents a significant opportunity for businesses involved in market research and data analysis, particularly small and medium-sized enterprises (SMEs). Companies with expertise in conducting comprehensive surveys and a strong understanding of the transport industry would be well-suited to compete for this contract. The successful bidder will play a key role in influencing public transport policy and enhancing the passenger experience, thereby establishing valuable relationships with transport authorities and other stakeholders in the sector.

## Notice

To measure the journey experience of bus passengers by means of a market research survey. Coverage is primarily England, outside of London, but can also extend to Scotland and Wales. The Bus Passenger Survey was first undertaken by Transport Focus (Passenger Focus at the time) in 2009 with limited coverage, but has since grown to become the recognised measure of bus passenger satisfaction. In each of the past three years, the survey has gathered the views of over 40,000 bus passengers. Through reliable, credible and collaborative work with the bus industry, the survey has become an influential and useful tool. It is used by operators, transport authorities, stakeholder groups and governments for benchmarking and comparing the views of passengers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/745813b2-4531-4201-a8c2-497cc22e0495 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Sep 2017 |
| Submission deadline | 1 Dec 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 29 Apr 2018 - 31 Aug 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOCUS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 2WD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 25 Sep 2017 at 13:34 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/745813b2-4531-4201-a8c2-497cc22e0495

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/745813b2-4531-4201-a8c2-497cc22e0495
  25th September 2017 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Research-services./Z7W957QK45
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22e00826-d657-4575-8917-ccc0b39df0e0.json.