--- title: "Community Alarms Officer (21 December 2021) SJA" ocid: "ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2021-12-22" --- # Community Alarms Officer (21 December 2021) SJA Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e.json) ## Summary The Sandwell Metropolitan Borough Council is seeking two Community Alarms Officers as part of an open procurement process titled "Community Alarms Officer." This tender falls within the service industry category, with a contract period slated to commence on 3 January 2022 and concluding on 31 January 2022. Interested parties must submit their application by 29 December 2021. The positions are based at the Operations and Development Centre in Oldbury, West Midlands, offering a flexible work schedule of 28 hours per week, compensated at £10.83 per hour plus a shift allowance. This tender presents a valuable opportunity for businesses specialising in personnel supply services and temporary staffing solutions, particularly those that can meet the specific qualifications listed, such as experience in community alarms, telecare systems, and emergency response. Agencies capable of providing well-trained candidates with a full driving licence and an understanding of telecare equipment installation will be particularly competitive. Companies must register via the Sandwell MBC In-tend Supplier Portal to access detailed documents and submit their bids. ## Notice Community Alarms Officer Rate of Pay: PS10.83 per hour, Plus Shift Allowance Hours: 28 Hours per week, Flexible to meet demands of the service (4 on 4 off rota pattern. 06:00 to 14:30hrs, 14:00 to 22:30hrs and 22:00hrs to 06:30hrs) Location: Operations and Development Centre, Roway Lane, Oldbury Start Date: asap until the 31 January 2022 Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We currently have an exciting opportunity available to recruit 2 agency Community Alarms Officers We are looking for enthusiastic individuals who possesses a good working knowledge of the community alarm service including assessing and installing telecare equipment to individuals within their own homes. You must hold a full driving licence and able to drive the Councils fleet vehicles, both manual and automatic. You will be required: To undertake the installation, demonstration and programming of a range of alarm and Telecare equipment. To identify the type of emergency, assess the needs of the customer and initiate appropriate action to calls received on a wide range of issues, emergency, medical, social, housing, telecare and care. To receive calls from individuals and establishments being monitored for lone worker, Telecare, Telehealth, fire, burglary, temperature control etc and action as appropriate. To provide an out of hours answering and filtering services for the Authorities repairs and other services, deciding priority and communicate and liaise with trades operatives, contractors and standby supervisors where appropriate. To provide emergency first aid, and lifting and handling as required This role requires an enhanced Barring Adults DBS Check and this also falls inside of IR35 This role requires the COVID 19 Vaccine. Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell M... Additional information: The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e90b97fc-4f45-4516-99e1-1a26a0bd0d89 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Dec 2021 | | Submission deadline | 29 Dec 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 3 Jan 2022 - 31 Jan 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £18,800 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B70 8SZ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | West Bromwich Central | | Westminster constituency | West Bromwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79620000 - Supply services of personnel including temporary staff ## Release History - 22 Dec 2021 at 09:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e90b97fc-4f45-4516-99e1-1a26a0bd0d89 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/e90b97fc-4f45-4516-99e1-1a26a0bd0d89 22nd December 2021 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sandwellmbc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/sandwellmbc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-22eb250a-2338-4b2a-be12-00eb8d07739e.json.