---
title: "Storm UC Content Guru"
ocid: "ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Sussex Partnership NHS Foundation Trust"
published: "2026-09-24"
---

# Storm UC Content Guru

Buyer: Sussex Partnership NHS Foundation Trust  
Current stage: Award  
OCID: ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69.json)

## Summary

Sussex Partnership NHS Foundation Trust procured a standalone Storm UC contact-centre service from Content Guru. The requirement is for contact-centre services, delivered for the Trust in Worthing, West Sussex. The procurement is a service contract rather than a purchase of goods or works. The available description identifies the platform and the contact-centre purpose, but does not set out further operational tasks or service features. This requirement may be relevant to providers of contact-centre platforms and services, particularly those able to support NHS organisations.

The procurement is complete and was awarded to Wavenet Limited. The Trust used a selective procedure, making a call-off from a framework agreement. The award date was 18 September 2026. The awarded contract value is £257,677.10. The contract period runs from 1 October 2026 to 30 September 2029. The original submission deadline was 14 September 2026. The procurement was categorised as a service, and the recorded suitability assessment marked it unsuitable for SMEs and voluntary, community and social enterprises. No evaluation criteria are recorded, so the basis on which bids were compared cannot be described.

For suppliers that did not win, this award demonstrates that Sussex Partnership NHS Foundation Trust buys a standalone Storm UC contact-centre service through a framework call-off. A credible competitor when this requirement next returns to market would need to provide the relevant contact-centre platform and service capability, and be able to deliver for an NHS trust. The selected provider, Wavenet Limited, is recorded as a large business, while the procurement was marked unsuitable for SMEs and voluntary, community and social enterprises; this indicates the buyer’s stated suitability position, rather than a specific technical or accreditation threshold. The description does not identify required integrations, support levels, staffing, service volumes or certifications, so no more specific capability requirements can be inferred.

## Notice

Storm UC Content Guru standalone contract for contact centre

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f5a0192-38b5-4ab7-aede-b65e65d7db93 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Sep 2026 |
| Contract period | 1 Oct 2026 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £257,677 |
| Lots value | Not specified |
| Awards value | £257,677 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Sussex Partnership NHS Foundation Trust |
| Locality | WORTHING |
| Postcode area | Brighton |
| Postcode | BN11 1HS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Worthing |
| Electoral ward | Central |
| Westminster constituency | Worthing West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WAVENET LIMITED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79512000 - Call centre

## Release History

- 24 Sep 2026 at 11:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f5a0192-38b5-4ab7-aede-b65e65d7db93

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9f5a0192-38b5-4ab7-aede-b65e65d7db93
  24th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-230d2f17-e77b-4fb0-8d5d-d2c99d8d4d69.json.