---
title: "Financial Recovery Service"
ocid: "ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRISTOL CITY COUNCIL"
published: "2025-11-04"
---

# Financial Recovery Service

Buyer: BRISTOL CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f.json)

## Summary

Bristol City Council has completed the procurement process for a Financial Recovery Service, awarding the contract to Great Western Credit Union Ltd. The engagement was focused on providing benefit services, specifically catering to financial and insurance services. The contract, valued at £440,000 over its potential four-year span (initial one-year term with three possible annual extensions), is aimed at the South West region of the United Kingdom. The procurement stage is concluded, with the award phase finalised on 4th November 2025. The contract was initially planned with both expressions of interest and formal tender proceedings starting as early as September 2024.

This opportunity presents a valuable avenue for SMEs and community interest companies involved in financial services, given the Council's emphasis on supporting smaller entities. By participating, businesses can expand their client base within the public sector, particularly those specialising in financial payment facilitation and debt recovery services. Companies with experience in managing funds and offering financial assistance to individuals at risk of homelessness will find this tender particularly aligned with their services. Engaging in such contracts can significantly enhance a firm's market reach and establish substantial partnerships with public bodies.

## Notice

Bristol City Council is seeking an organisation who will facilitate Financial Payments & Recovery service on behalf of the council. An expression of interest process was published in September 2024. The link to which can be found in this notice - https://www.contractsfinder.service.gov.uk/Notice/1077575e-8207-4bb8-844d-a0e6048a65f4 The contract being awarded is for an initial 1 year, with the option to extend by 3 x 12-month periods. The annual value is PS110,000.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/358d1973-bc61-437d-b7ed-db602ee62b04 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Nov 2025 |
| Submission deadline | 27 Sep 2024 |
| Future notice date | 27 Sep 2024 |
| Award date | 19 Mar 2025 |
| Contract period | 27 Oct 2025 - 26 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £440,000 |
| Lots value | Not specified |
| Awards value | £110,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRISTOL CITY COUNCIL |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 5TR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Hotwells and Harbourside |
| Westminster constituency | Bristol Central |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GREAT WESTERN CREDIT UNION |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 75 - Administration, defence and social security services

### Codes

- 66000000 - Financial and insurance services
- 75310000 - Benefit services

## Release History

- 4 Nov 2025 at 15:49 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/358d1973-bc61-437d-b7ed-db602ee62b04
- 5 Sep 2024 at 07:18 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/1077575e-8207-4bb8-844d-a0e6048a65f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/358d1973-bc61-437d-b7ed-db602ee62b04
  4th November 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/1077575e-8207-4bb8-844d-a0e6048a65f4
  5th September 2024 - Early engagement notice on Contracts Finder
- https://procontract.due-north.com/Advert/Index?advertId=e43bc88a-a066-ef11-812e-005056b64545
  Expression of Interest

## Notice URLs

- https://www.bristol.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2314af75-0ba0-4373-acec-6813a7d9486f.json.