---
title: "Support/Maintenance for the voice platform and core switches"
ocid: "ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRAFFORD COUNCIL"
published: "2018-05-21"
---

# Support/Maintenance for the voice platform and core switches

Buyer: TRAFFORD COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576.json)

## Summary

Trafford Council, based in Stretford, is seeking tenders for a contract titled "Support/Maintenance for the voice platform and core switches". This procurement falls under the services category, specifically focusing on repair and maintenance related to telecommunications. The open procedure has a tender period that ended on 19th June 2017 and the contract is set to commence on 1st August 2017, concluding on 31st July 2021. The contract value is approximately £375,000, with a minimum value of £300,000, and is available for delivery within the North West region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in telecommunication services, particularly those with experience in providing support for voice platforms and infrastructure maintenance. Companies equipped to handle diverse service needs, such as internet connectivity, security, and CCTV, would be well-suited to engage in this contract. Given the scale and specific requirements outlined, larger firms with established capabilities in service delivery may have an advantage, yet smaller enterprises should not overlook their potential to compete effectively in areas where they can offer specialised services or innovative solutions.

## Notice

There are approximately 90 schools and 50 corporate sites, including hybrid locations that support more than one type of customer. In addition, the network also provides connectivity for corporate clients based within non-council establishments including homeworkers (private residencies), health care trust and GM Police concerns. The infrastructure utilises a number of different suppliers and technologies to interconnect sites; the majority are based on a layer 2 service that is overlaid with a layer 3 OSPF network utilising Alcatel 6200, 6400, 6800 and 6900 series switches for the customer premise equipment. Each site is evaluated independently to ensure the best solution is chosen to meet the needs of service. Currently corporate sites support bandwidth levels between 10mbps and 1gbps, primary schools support bandwidth levels between 10mbps and 50mbps and secondary schools currently support bandwidth levels of 100mbps. An ADSL solution based on an MPLS layer 3 VPN provides connectivity to the network of speeds up to 24mbps for a small number of homeworkers. The range of services that can be supplied to each of these sites includes internet connectivity, voice, CCTV, Wi-Fi, back up, proxy and security facilities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e4e27ff-ada5-4a09-9766-defef86a027d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2018 |
| Submission deadline | 19 Jun 2017 |
| Future notice date | Not specified |
| Award date | 12 Jul 2017 |
| Contract period | 14 Jul 2017 - 1 Aug 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £375,000 |
| Lots value | Not specified |
| Awards value | £293,724 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRAFFORD COUNCIL |
| Locality | STRETFORD |
| Post town | Manchester |
| Postcode | M32 0TH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Trafford |
| Electoral ward | Gorse Hill & Cornbrook |
| Westminster constituency | Stretford and Urmston |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FREEDOM COMMUNICATIONS (UK |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

## Release History

- 21 May 2018 at 11:47 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5e4e27ff-ada5-4a09-9766-defef86a027d
- 19 May 2017 at 09:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5e4e27ff-ada5-4a09-9766-defef86a027d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e4e27ff-ada5-4a09-9766-defef86a027d
  19th May 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.trafford.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2338feed-ddfd-4c2a-859b-f3f7e1fe0576.json.
