--- title: "NWL0008 Deaf Awareness, Hearing Aid Support and Advocacy Service - Harrow" ocid: "ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NORTH WEST LONDON CLINICAL COMMISSIONING GROUP" published: "2022-02-10" --- # NWL0008 Deaf Awareness, Hearing Aid Support and Advocacy Service - Harrow Buyer: NORTH WEST LONDON CLINICAL COMMISSIONING GROUP Current stage: Planning OCID: ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b.json) ## Summary The North West London Clinical Commissioning Group (NWL CCG) is currently in the planning stage for the procurement of the "NWL0008 Deaf Awareness, Hearing Aid Support and Advocacy Service" based in Harrow. The aim is to secure a locally based support service that caters to individuals needing deaf awareness services and hearing aid maintenance, as well as advocacy for those with learning disabilities and mental health issues. Interested parties are encouraged to engage with NWL CCG by the deadline of 1st March 2022, as they will assess the requirements ahead of a potential contract award, set to commence on 1st April 2023. The contract is set to follow an 18-month term already in place with the Harrow Association of Disabled People, which is valued at £40,230.00. This procurement presents significant opportunities for businesses specialising in health and social care services, particularly those with expertise in deaf awareness training, hearing aid support, and advocacy for vulnerable populations. Small and medium-sized enterprises (SMEs) and voluntary community sector enterprises (VCSEs) are well-suited to participate, as they may offer innovative and tailored solutions to meet the specific needs outlined by NWL CCG. The subsequent potential for longer contract terms and expansions into integrated care services makes this an attractive tender for eligible organisations seeking to grow their footprint in social support delivery within the community. ## Notice NWL CCG, requires a locally based support service in Harrow for those requiring deaf awareness services and hearing aid support and maintenance as well as an advocacy service for those with learning disabilities and mental health issues. Key services required include: 1.Deaf Awareness and Hearing Aid Support -Train professionals, family members and friends in Deaf Awareness and hearing aid management which will enable them to communicate more effectively with deaf and hard of hearing people. -Offer counselling to Hard of Hearing people so they gain confidence in wearing their hearing aids. -Train hearing aid users to maintain their own hearing aids where possible. -Ensure hearing aid users who are given hearing aids continue to wear them. -Support clients to fully take part in hospital appointments and other social situations. -Provide basic maintenance and reduce pressure on the Audiology Departments. 2.Advocacy Service -Advocacy Service addresses inequalities and supports people to have their needs met significantly including mental and physical health needs. -The service provides case work advocacy, and support for self-advocacy, to access social services for disabled people with long term health conditions. -Advocacy case work, for example: form filling; funding for services; housing issues; support through the pandemic. -Signposting and other guidance and support. The CCG currently has a contract in place with The Harrow Association of Disabled People (HAD) to provide the above services. The term of this contract is 18 months, 1st October 2021 - 31st March 2023 (value: PS40,230.00) during which time, the CCG will assess the needs of the service users and consider how (if relevant) it needs to: -Secure the needs of the people who use the services. -Improve the quality of the services. -Improve the efficiency in the provision of the services including through the services being provided in an integrated way. NWL CCG is currently of the view that the services described are capable of being provided only by HAD as there are no other providers in the community with regards to the hearing aid support element, apart from the Audiology department, which this service supports. With regards to advocacy service there may be an option for more integration for mental health and learning disability with existing VSO contracts. If it is the case that HAD is the only provider capable of delivering the services described, then the CCG will look to award a further contract to HAD for up to 2 years starting on 1st April 2023. The purpose of this notice is to be transparent about the CCG's intentions and to invite anyone interested in delivering the services described above to contact us by 1st March 2022. During 2022, it is anticipated that NWL CCG will be succeeded by an Integrated Care Board (ICB). Any future contract and/or procurement opportunity may therefore be in the name of the ICB. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fbe9eb63-904a-4b80-9a95-9306e122c184 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Feb 2022 | | Submission deadline | Not specified | | Future notice date | 1 Mar 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH WEST LONDON CLINICAL COMMISSIONING GROUP | | Locality | LONDON | | Post town | North West London | | Postcode | NW1 5JD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | Marylebone | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 85 - Health and social work services ### Codes - 75200000 - Provision of services to the community - 85000000 - Health and social work services - 85100000 - Health services ## Release History - 10 Feb 2022 at 15:20 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/fbe9eb63-904a-4b80-9a95-9306e122c184 - 1 Feb 2022 at 13:11 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/05593a4a-f642-405b-aab1-18ffe2f42642 - 28 Jan 2022 at 14:15 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dbf38da5-fd8d-419e-a2a4-7ce5dd853eb7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fbe9eb63-904a-4b80-9a95-9306e122c184 10th February 2022 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/05593a4a-f642-405b-aab1-18ffe2f42642 1st February 2022 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/dbf38da5-fd8d-419e-a2a4-7ce5dd853eb7 28th January 2022 - Early engagement notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-236badd3-7b24-42bf-8235-663b4021925b.json.