---
title: "global research/advisory"
ocid: "ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WESTMINSTER CITY COUNCIL"
published: "2024-11-12"
---

# global research/advisory

Buyer: WESTMINSTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6.json)

## Summary

Westminster City Council has awarded a contract for global research and advisory services to Gartner UK Limited, with a procurement value of £367,800. The project entails a comprehensive review of contract spend to identify efficiencies and savings, budget optimisation to streamline applications and processes, and a value-for-money assessment of cyber security expenditures. Additionally, the contract will support and guide the development of a new AI Centre of Excellence and improve the Customer Service operating model, including the procurement of a new telephony platform. The procurement falls under the Research services category (CPV 73110000) and will be delivered in London, UK. The contract commenced on 1 November 2024 and will run until 30 October 2026, following a selective procurement method via a call-off from a framework agreement.

This tender presents significant opportunities for businesses specialising in research and advisory services, particularly those with expertise in cost optimisation, AI advancements, cyber security evaluations, and customer service optimisation. Small and medium-sized enterprises (SMEs) that offer innovative and efficient solutions could find valuable growth opportunities by engaging in similar future projects. By partnering with public sector organisations like Westminster City Council, businesses can expand their portfolio and gain insights into governmental operational models and requirements, paving the way for enhanced service delivery and business development.

## Notice

Including but not limited to: - Full review of contract spend to identify efficiencies and savings - Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and simplifying how we do things - Review of cyber security spend to ensure value for money and get comparison to other local authorities in terms of planned activity - Support and guidance around our emerging AI Centre of Excellence - Inform development of future Customer Service operating model, including procurement of new telephony platform and optimisation of the service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d334527f-fe75-4b80-8fa1-1c89a6c7232e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2024 |
| Submission deadline | 31 Oct 2024 |
| Future notice date | Not specified |
| Award date | 1 Nov 2024 |
| Contract period | 1 Nov 2024 - 30 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £367,800 |
| Lots value | Not specified |
| Awards value | £367,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMINSTER CITY COUNCIL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1E 6QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GARTNER |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 12 Nov 2024 at 15:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d334527f-fe75-4b80-8fa1-1c89a6c7232e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d334527f-fe75-4b80-8fa1-1c89a6c7232e
  12th November 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-23832404-0893-4905-bd06-c3502d57c6b6.json.