--- title: "Community Connector Service" ocid: "ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c.json" source: "Contracts Finder" current_stage: "Award" buyer: "WIRRAL BOROUGH COUNCIL" published: "2025-03-11" --- # Community Connector Service Buyer: WIRRAL BOROUGH COUNCIL Current stage: Award OCID: ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c.json) ## Summary Wirral Borough Council has undertaken a public procurement process to provide a Community Connector Service aimed at addressing social isolation and promoting inclusion to improve mental health and wellbeing. Tagged under the industry category of Health and Social Work Services (CPV: 85000000), this procurement is located in England, United Kingdom. The initial tender was published on 29 May 2024, with the tender period ending on 27 June 2024. The winning contract has been awarded to Involve Northwest, with the contract active from 1 February 2025 to 31 January 2031, and the award notice published on 11 March 2025. The procurement method employed was an open procedure, ensuring competitive participation. This tender presents an excellent opportunity for businesses specialising in community outreach and social work services, particularly those with a focus on mental health and wellbeing initiatives. Although the specific opportunity is not open to SMEs or VCSEs, businesses that can leverage a person-centred, community-focused approach will be well-suited to compete for such contracts. The contract’s substantial value of £4,308,654 signifies significant business potential for the delivery of comprehensive support services to isolated residents, thereby fostering long-term growth and resilience within the community. ## Notice The service will engage with residents who are disconnected and unlikely to access mainstream services. Through a network of Community Connectors, the service will seek to address social isolation and promote active inclusion to improve mental health and wellbeing. The service will take a person-centred approach, based on individual need and is community centred; always striving to build community resilience. The Community Connectors will provide outreach and 1:1 support to individuals to encourage greater access to social groups and activities within the community and access to mainstream services. The tender documents and any additional information are accessible via The Chest portal, https://www.the-chest.org.uk/ to participate in this exercise please register your interest in this contract. Any clarification questions should be submitted via the 'messages' section through the Chest Portal. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/705cab6d-53f6-49c9-8488-3da34936ccc4 | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Mar 2025 | | Submission deadline | 27 Jun 2024 | | Future notice date | Not specified | | Award date | 15 Nov 2024 | | Contract period | 1 Feb 2025 - 31 Jan 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,308,654 | | Lots value | Not specified | | Awards value | £4,308,654 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WIRRAL BOROUGH COUNCIL | | Locality | BIRKENHEAD | | Post town | Chester | | Postcode | CH41 2AB | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD74 Wirral | | Local authority | Wirral | | Electoral ward | Birkenhead and Tranmere | | Westminster constituency | Birkenhead | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | INVOLVE NORTHWEST | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 11 Mar 2025 at 15:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/705cab6d-53f6-49c9-8488-3da34936ccc4 - 29 May 2024 at 14:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9e5c17eb-6ebd-4666-9cf8-d296adff72bd ## Documents - https://www.contractsfinder.service.gov.uk/Notice/705cab6d-53f6-49c9-8488-3da34936ccc4 11th March 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/9e5c17eb-6ebd-4666-9cf8-d296adff72bd 29th May 2024 - Opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=5d2cda7c-61ca-ee11-8127-005056b64545 Advert ## Notice URLs - http://www.wirral.gov.uk/ - https://www.the-chest.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-23915474-8380-48de-b8dc-1741111bdf3c.json.