---
title: "Mini Competition For ITSM VIA SBS/18/NH/WAR/9333 - LOT 2"
ocid: "ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST MERCIA POLICE AUTHORITY"
published: "2021-10-07"
---

# Mini Competition For ITSM VIA SBS/18/NH/WAR/9333 - LOT 2

Buyer: WEST MERCIA POLICE AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435

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## Summary

The procurement process titled "Mini Competition For ITSM VIA SBS/18/NH/WAR/9333 - LOT 2" is being conducted by the West Mercia Police Authority, located in Worcester, England. This tender falls under the services category, specifically focusing on software support, development, and implementation services. The procurement method is selective, involving a call-off from a framework agreement, with the tender period concluding on 22nd June 2021. The awarded contract has a total value of £352,611.42, commencing on 25th August 2021 and running until 24th August 2024.

This tender presents significant growth opportunities for businesses engaged in software services, particularly those specialising in IT service management and operations management solutions. Companies with expertise in delivering cloud-based SaaS products and comprehensive IT support services would be well-suited to compete in similar procurement processes. Engaging in this sector not only allows for participation in critical public sector contracts but also fosters long-term partnerships with organisations like the West Mercia Police Authority.

## Notice

3 year contract to build and deploy an ITSM (Information Technology Service Management) and ITOM (Information Technology Operations Management) which provides discovery/monitoring as a Cloud Saas (software as a service)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8e4a88f1-4f14-4760-a469-cf3ea917375e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Oct 2021 |
| Submission deadline | 22 Jun 2021 |
| Future notice date | Not specified |
| Award date | 1 Aug 2021 |
| Contract period | 24 Aug 2021 - 24 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £352,611 |
| Lots value | Not specified |
| Awards value | £352,611 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MERCIA POLICE AUTHORITY |
| Locality | WORCESTER |
| Post town | Worcester |
| Postcode | WR3 8SP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG12 Worcestershire CC |
| Local authority | Wychavon |
| Electoral ward | North Claines & Salwarpe |
| Westminster constituency | Droitwich and Evesham |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CANCOM MANAGED SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72262000 - Software development services
- 72263000 - Software implementation services

## Release History

- 7 Oct 2021 at 11:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8e4a88f1-4f14-4760-a469-cf3ea917375e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8e4a88f1-4f14-4760-a469-cf3ea917375e
  7th October 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-239eeb5b-c7fa-4bca-951c-1fa209a6f435.json.