---
title: "CBMDC 372 - Digital 360"
ocid: "ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "City of Bradford Metropolitan District Council"
published: "2026-09-01"
---

# CBMDC 372 - Digital 360

Buyer: City of Bradford Metropolitan District Council  
Current stage: Award  
OCID: ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c

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## Summary

City of Bradford Metropolitan District Council procured the renewal of its existing Digital 360 solution. The requirement covers Digital 360 licensing, support and maintenance, classified as IT services including consulting, software development, internet and support. The services are for the council’s operations in Bradford and the wider Yorkshire and the Humber area. This is a software and managed support requirement rather than a new system implementation, with the work focused on maintaining and licensing an established digital solution. The buying organisation is City of Bradford Metropolitan District Council. The supplier profile indicated for this procurement is a large commercial technology provider, and the opportunity was not identified as suitable for small or medium-sized enterprises or voluntary, community and social enterprises.

The procurement is complete and has been awarded. It used a direct award route through the Government Commercial Agency Back Office Software 2 framework, via the Government eMarketplace catalogue. The tender deadline was 11 August 2026, and the award was made on 24 August 2026. CIVICA UK LIMITED was selected for an awarded value of £418,995 including the stated currency of GBP. The contract runs from 31 August 2026 to 30 August 2028. The wider estimated procurement value is £668,306, with a stated minimum value of £418,995. The arrangement is for two years, with two possible 12-month extensions. Evaluation was conducted through the direct-award framework route rather than an open competition.

This award demonstrates established demand from Bradford Council for a Digital 360 platform, its licensing and ongoing support and maintenance. A credible future supplier would need strong capability in the relevant software solution, including licence management, technical support, maintenance and continuity of service for an existing installation. Experience supporting public-sector customers and delivering reliable software services through a government framework or catalogue route would be commercially relevant. The requirement is suited to providers with the organisational capacity to manage a large council account and sustain service delivery over a multi-year arrangement, including potential extensions. Suppliers should also be able to demonstrate dependable account management, responsive incident handling and practical knowledge of integrating support with the customer’s existing digital environment.

## Notice

This is a renewal for an existing solution for Digital 360 licencing, support and maintenance. Awarded through the Government Commercial Agency (GCA) Back Office Software 2 framework (RM6285) using Government eMarketplace catalogue. 2 year, plus 2 x 12 month extensions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e5d6d713-2411-4c5a-b718-f6d315367ceb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Aug 2026 |
| Contract period | 31 Aug 2026 - 30 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £668,306 |
| Lots value | Not specified |
| Awards value | £418,995 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | City of Bradford Metropolitan District Council |
| Locality | BRADFORD |
| Postcode area | Bradford |
| Postcode | BD1 1HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Civica UK Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Sep 2026 at 10:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e5d6d713-2411-4c5a-b718-f6d315367ceb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e5d6d713-2411-4c5a-b718-f6d315367ceb
  1st September 2026 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=108074&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103277
  User / Company

## Notice URLs

- https://www.bradford.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-23b072fd-a4a9-49a7-b734-8b8c6382610c.json.