---
title: "Core Claims Services"
ocid: "ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "FINANCIAL SERVICES COMPENSATION SCHEME"
published: "2023-09-04"
---

# Core Claims Services

Buyer: FINANCIAL SERVICES COMPENSATION SCHEME  
Current stage: Tender  
OCID: ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15.json)

## Summary

The Financial Services Compensation Scheme (FSCS) has issued a tender for "Core Claims Services" in the financial and insurance services industry. The procurement method is a selective negotiated procedure. The contract period starts on June 10, 2024, and ends on June 8, 2029, with a value of £50,000,000. The tender deadline is on October 4, 2023. FSCS, based in London, UK, is seeking a service provider for deposit claims processing, advice claims processing, overflow customer contact, and support services.

This tender by FSCS provides opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations to compete. Businesses capable of providing claims handling services would be well-suited for this opportunity. The scope of services required includes handling deposit and advice claims processing, customer contact overflow, and support services across various regions, including the UK, Europe, and other territories.

## Notice

FSCS would like to procure a Service Provider capable of providing claims handling services to ensure that FSCS has sufficient competent resource to fulfil its statutory obligations. The scope of the services are: * Deposit Claims Processing * Advice Claims Processing * Overflow Customer Contact *Support Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8db835e9-6ab0-4348-a738-10efa68c147d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2023 |
| Submission deadline | 4 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Jun 2024 - 8 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL SERVICES COMPENSATION SCHEME |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3A 7QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Portsoken |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services

## Release History

- 4 Sep 2023 at 09:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8db835e9-6ab0-4348-a738-10efa68c147d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8db835e9-6ab0-4348-a738-10efa68c147d
  4th September 2023 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=806609790
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-23bd6be3-b27a-46c7-ac37-a7b90dcfed15.json.