---
title: "Supply of a Visitor Intelligence Cloud Solution (Text Analytics Software)"
ocid: "ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF EXETER"
published: "2019-02-01"
---

# Supply of a Visitor Intelligence Cloud Solution (Text Analytics Software)

Buyer: UNIVERSITY OF EXETER  
Current stage: Award  
OCID: ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d.json)

## Summary

The procurement process involves the University of Exeter, which has initiated a tender for the "Supply of a Visitor Intelligence Cloud Solution (Text Analytics Software)." This project falls under the IT services category and is located in the South West region of the United Kingdom. The procurement method employed is an open procedure, and the contract period began on 10th December 2018, concluding on 11th December 2018. The tender period ended on 9th October 2018, and it is associated with the VISTA AR project aimed at enhancing visitor experiences at cultural heritage sites using text analytics.

This tender presents significant opportunities for businesses, particularly those providing IT consulting and software development services. Companies that specialise in text analytics, visitor management solutions, or have experience in cultural heritage projects would be well-suited to compete. As this project aligns with European funding initiatives, diverse SMEs in the technology sector are encouraged to explore potential collaboration or bid for any upcoming related contracts to support growth and innovation.

## Notice

VISTA AR is a European funded project led by the University of Exeter that is working closely with 8 partners including Exeter Cathedral in the UK and Fougeres Castle in France. The focus of the work is to develop an understanding of visitor experiences. Specifically the project aims to develop this understanding using Text Analytics (TA) to analyse visitor feedback collected from cultural heritage locations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dae909a5-55bc-43a2-aaa1-b5c231a0c88e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Feb 2019 |
| Submission deadline | 9 Oct 2018 |
| Future notice date | Not specified |
| Award date | 10 Dec 2018 |
| Contract period | 10 Dec 2018 - 11 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF EXETER |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX4 4QH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Duryard and St James |
| Westminster constituency | Exeter |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NONE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Feb 2019 at 08:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dae909a5-55bc-43a2-aaa1-b5c231a0c88e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dae909a5-55bc-43a2-aaa1-b5c231a0c88e
  1st February 2019 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=25478&B=EXETER
  Applicants need to register their interest on the University of Exeter's electronic tendering System link above. The procurement exercise is completely managed via this system. Registration is free of charge to potential suppliers.
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/53042
  To access documents please follow the link above

## Notice URLs

- http://www.exeter.ac.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-23c5a567-ad1d-4c03-81a2-1d796e7f4b4d.json.