---
title: "Tenant Satisfaction Measures Survey"
ocid: "ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WEST LANCASHIRE BOROUGH COUNCIL"
published: "2024-04-23"
---

# Tenant Satisfaction Measures Survey

Buyer: WEST LANCASHIRE BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7)  
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## Summary

The West Lancashire Borough Council has initiated a tender process for the "Tenant Satisfaction Measures Survey" in the services category. This survey aims to gather feedback from council tenants regarding housing services. The procurement method is an open procedure below the threshold with a contract period starting from July 1, 2024, to June 30, 2025. The tender period ends on May 21, 2024, with a total contract value of £15,000 in GBP. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise sector (VCSE) businesses are suitable to participate.

This tender opportunity provides a chance for businesses involved in survey services, customer survey services, and customer satisfaction surveys to engage with the West Lancashire Borough Council. Companies focusing on customer feedback analysis and service improvement are well-suited to compete. The procurement stage is currently active, offering a prime opportunity for interested businesses to contribute to enhancing housing services for council tenants in England.

## Notice

The aim of the consultation is to gather satisfaction data from Council tenants on housing services provided by the Council, the quality of their homes, standard of services delivered

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2b043832-af39-4fbe-ade0-8bd43553316d |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2024 |
| Submission deadline | 21 May 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Jun 2024 - 30 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LANCASHIRE BOROUGH COUNCIL |
| Locality | ORMSKIRK |
| Post town | Liverpool |
| Postcode | L39 2SA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD47 Chorley and West Lancashire |
| Local authority | West Lancashire |
| Electoral ward | Ormskirk East |
| Westminster constituency | West Lancashire |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey

## Release History

- 23 Apr 2024 at 10:33 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2b043832-af39-4fbe-ade0-8bd43553316d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2b043832-af39-4fbe-ade0-8bd43553316d
  23rd April 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.westlancs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2414be1b-c100-4e96-884f-f7883f3c9ce7.json.