---
title: "Language Translation Services"
ocid: "ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2018-10-22"
---

# Language Translation Services

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47

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## Summary

The West Midlands Combined Authority (WMCA) has initiated a tender process for "Language Translation Services," essential for facilitating communication with a diverse customer base in the region. The service is particularly required during Mobility Assessment Clinics to assist disabled residents applying for Concessionary Travel Passes. This procurement is currently in the Award stage, with the contract expected to commence on 1st November 2018 and run for four years, concluding on 31st October 2022. The tender period has already ended as of 19th March 2018. Located in Birmingham, the WMCA is engaged in the service sector, specifically under the classification of Foreign language translation services.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) that provide language translation and interpretation services, as the WMCA seeks up to fifteen requests monthly, which may increase over time. Companies skilled in various languages—including Polish, Urdu, and Arabic—will find this a prime opportunity to establish contracts with a prominent local authority. With an open procurement method, eligible suppliers are encouraged to participate in this framework agreement, which is prioritised for SMEs and voluntary community and social enterprises (VCSE).

## Notice

West Midlands Combined Authority (WMCA) has a large customer base and communicates to a wide range of nationalities. We have an ongoing requirement to use a quality and efficient telephone language translation and interpretation service to communicate with customers who speak a main language other than English. The Telephone Language Translation Service will be used to interpret and translate various languages including Polish, Urdu, Czech, Slovak, Punjabi, Farsi, Romanian, Turkish, Kurdish, Bengali, Hindi, Tigrinya, Mirpuri and Arabic. The language translation service is required throughout the organisation and will be predominately used during Mobility Assessment Clinics to assess the eligibility of disabled people for a Concessionary Travel Pass who are residents within the West Midlands. The WMCA anticipates the requirement for this service at present to be on an ad-hoc basis and telephone translation requests to be between zero and fifteen a month. However, this may increase as a result of the wider remit of the WMCA throughout the life of this arrangement. Please note that this is a 4 year maximum term prioritised Framework Agreement with 3 suitable suppliers qualified to it that is due to commence on 1st November 2018.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ad2e6e3c-1569-42f2-ba31-de4a303dc817 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2018 |
| Submission deadline | 19 Mar 2018 |
| Future notice date | Not specified |
| Award date | 21 Oct 2018 |
| Contract period | 1 Nov 2018 - 31 Oct 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | ENABLE2; LANGUAGE LINE SOLUTIONS; SUPREME LINGUISTIC SERVICES T/A PREMIUM LINGUISTIC SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48740000 - Foreign language translation software package

## Release History

- 22 Oct 2018 at 15:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ad2e6e3c-1569-42f2-ba31-de4a303dc817

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ad2e6e3c-1569-42f2-ba31-de4a303dc817
  22nd October 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-242fc660-8dde-4f1f-b867-a4a13cd05f47.json.