---
title: "UK SBS DDaT23049 IT Service Desk Software"
ocid: "ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2023-02-22"
---

# UK SBS DDaT23049 IT Service Desk Software

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45.json)

## Summary

The UK Shared Business Services Limited, acting as the buyer, has awarded a contract for IT Service Desk Software to Zoho Corporation Ltd. The procurement method used was Competitive quotation (below threshold). The contract value is £10,323 GBP, with a contract period starting on February 3, 2023, and ending on February 2, 2024. The procurement stage was an award, with the deadline for tender submissions set on February 1, 2023. The procurement falls under the main procurement category of goods and is located in England, with a specific address provided in Swindon.

This tender for IT Service Desk Software from UK Shared Business Services Limited offers growth opportunities for businesses, especially those in the software package and information systems industry. Small and medium-sized enterprises (SMEs) are well-suited to compete in this procurement. The award to Zoho Corporation Ltd signals a chance for businesses to engage in future procurement processes by establishing relationships with the contracting authority. This procurement signifies a niche opportunity for businesses interested in providing IT services to government entities in the United Kingdom.

## Notice

***Please note this is an award notice, not a call for competition*** UK Research and Innovation had a requirement for the supply of IT Service Desk Software. This has been sourced via a Competitive quotation procedure.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/761b9c4d-031e-47fb-94d6-ddfd5e96ef1e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2023 |
| Submission deadline | 1 Feb 2023 |
| Future notice date | Not specified |
| Award date | 2 Feb 2023 |
| Contract period | 3 Feb 2023 - 2 Feb 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,323 |
| Lots value | Not specified |
| Awards value | £10,323 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZOHO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Feb 2023 at 15:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/761b9c4d-031e-47fb-94d6-ddfd5e96ef1e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/761b9c4d-031e-47fb-94d6-ddfd5e96ef1e
  22nd February 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/e17a4806-d702-4c0f-be05-c5cff0956d9e

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-24403208-2ed2-4428-978e-353f97200f45.json.