---
title: "WP3274A - Cloud ERP Solution for Finance, Procurement, HR and Payroll - AWARD"
ocid: "ocds-b5fd17-2447a0a3-fe46-4b17-89e2-2bd13e0b8a6b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2447a0a3-fe46-4b17-89e2-2bd13e0b8a6b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2447a0a3-fe46-4b17-89e2-2bd13e0b8a6b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2447a0a3-fe46-4b17-89e2-2bd13e0b8a6b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WALSALL COUNCIL E-TENDERING"
published: "2018-05-23"
---

# WP3274A - Cloud ERP Solution for Finance, Procurement, HR and Payroll - AWARD

Buyer: WALSALL COUNCIL E-TENDERING  
Current stage: Award  
OCID: ocds-b5fd17-2447a0a3-fe46-4b17-89e2-2bd13e0b8a6b

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## Summary

Walsall Council is seeking a supplier for a Cloud ERP Solution designed for Finance, Procurement, HR, and Payroll as part of its initiative to deliver digital services in alignment with its ICT Strategy. The procurement process has reached the award stage, with the contract valued at £8 million and the successful bidder being Softcat. The contract commenced on 1st April 2018 and will run until 31st March 2023. The project aims to modernise corporate services with a focus on customer-centric solutions, and addresses specific requirements such as data protection and business continuity planning.

This tender presents substantial opportunities for businesses specialising in IT services, particularly those capable of delivering cloud-based software solutions as a service (SaaS). Companies that excel in consulting, software development, and providing robust digital interfaces are particularly well-suited for this project. The emphasis on user-friendly and adaptable systems also indicates a demand for innovation and flexibility, making it a ripe opportunity for firms that can deliver modern and cost-effective technological solutions to support local authority operations.

## Notice

Walsall Council is committed to delivering all of its corporate services Digital by Default, in line with its ICT Strategy. This will mean IT systems across HR, Payroll, Procurement and Financial services meet the needs of our residents and businesses. Providing the capability to transact with the council 24x7 to book, pay or report through web browser technology (any time, any place, anywhere), removing the reliance on paper, excel spreadsheets and other off line systems. The Council also recognises that its greatest asset is its staff as defined in its Corporate Workforce Strategy 2017-20. Through the delivery of its key actions as defined in the strategy systems/processes will need to be streamlined and aligned to delivering outcomes that realises the council priorities and values rather than the process itself. Such systems and processes to be digital by solution and self service where possible. Any such procured system will also need to assist in embedding the council's required culture which is customer focused at its core, positive in nature; performance driven and flexible. A Transformation Programme has been established to deliver the required Business, People and Technology Changes. We are seeking a supplier to deliver a key component of this programme, namely the transition to a new, modern cloud ERP solution. The Transition shall:- o Be cost effective o Utilise all appropriate capabilities of the system o Ensure continuity of service, data records and audit trails o Provide effective knowledge transfer to in-house teams The Cloud ERP will be provided as Software as a Service (SaaS). It will o Provide all the functionality needed by local authority corporate services o Be updated in line with changes to legal requirements and emerging best practice o Provide modern, robust system interfaces o Provide modern, user-friendly, intuitive user interfaces across all modern computing devices (computers, laptops, tablets, Smartphone's) o Be readily adaptable to meet changes to the business model, e.g. removing or adding contracted services o Have a pricing model which remains cost efficient as the business model and volumes are flexed The Supplier shall provide adequate Assurance throughout the project life cycle for:- o Data Protection, including the upcoming GDPR o Information Security Reliability, Disaster Recovery and Business Continuity We have identified Lot1 of CCS Framework RM1042 as being the most suitable route to market.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/06439041-6d3f-4c1b-9f22-8d383e60a370 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2018 |
| Submission deadline | 8 Jan 2018 |
| Future notice date | Not specified |
| Award date | 22 May 2018 |
| Contract period | 31 Mar 2018 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £8,000,000 |
| Lots value | Not specified |
| Awards value | £1,330,828 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALSALL COUNCIL E-TENDERING |
| Locality | WEST MIDLANDS |
| Post town | Walsall |
| Postcode | WS1 1TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG38 Walsall |
| Local authority | Walsall |
| Electoral ward | St Matthew's |
| Westminster constituency | Walsall and Bloxwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 May 2018 at 12:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/06439041-6d3f-4c1b-9f22-8d383e60a370

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/06439041-6d3f-4c1b-9f22-8d383e60a370
  23rd May 2018 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.walsall.gov.uk/

## Provenance

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