---
title: "Tender for Telephone & Contact Centre System"
ocid: "ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SHEPHERDS BUSH HOUSING GROUP"
published: "2017-12-14"
---

# Tender for Telephone & Contact Centre System

Buyer: SHEPHERDS BUSH HOUSING GROUP  
Current stage: Tender  
OCID: ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714.json)

## Summary

The Shepherds Bush Housing Group is currently conducting a selective tender process for the procurement of a Telephone and Contact Centre System. This opportunity is categorised under telecommunications services, with an expected contract value of £455,000. The tender period is set to close on 15th January 2018, while the contract itself will commence on 1st June 2018 and run until 31st May 2023. Bidders are required to submit their expressions of interest through the SBHA Procurement Portal, where they will receive access to detailed tender documents following registration.

This tender represents significant opportunities for businesses that specialise in telecommunications systems and integrated telecommunications services. Companies with expertise in providing innovative contact centre solutions, technology support, and telecommunications infrastructure would be well-positioned to compete. Given the contract value, this could help businesses secure a substantial contract that may lead to further long-term partnerships within the public sector.

## Notice

Procurement of Telephone and Contact Centre System SBHG is seeking formal expressions of interest from potential contractors wishing to participate in the proposed contract for Telephone and Contact Centre System. Contractors that would like to take part in this tender process are invited to register on SBHA Procurement Portal In-tend via URL link https://in-tendhost.co.uk/sbhg. After registration, they would get access to full information and all the documents. When the tender documents have been made available, involved suppliers will receive notification via email and the tender documents can be accessed from the 'My Tenders' area of this website and selecting the 'View Details' button of this project. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via correspondence on the website and can be addressed to the main contact as shown in the details above. Additional information: Excluding VAT Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23345985-5d03-444f-888e-9cac2284694e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2017 |
| Submission deadline | 15 Jan 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 May 2018 - 31 May 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £455,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEPHERDS BUSH HOUSING GROUP |
| Locality | LONDON |
| Post town | West London |
| Postcode | W4 1NN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Hounslow |
| Electoral ward | Chiswick Homefields |
| Westminster constituency | Hammersmith and Chiswick |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 64 - Postal and telecommunications services

### Codes

- 32500000 - Telecommunications equipment and supplies
- 32524000 - Telecommunications system
- 64227000 - Integrated telecommunications services

## Release History

- 14 Dec 2017 at 17:23 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/23345985-5d03-444f-888e-9cac2284694e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/23345985-5d03-444f-888e-9cac2284694e
  14th December 2017 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/sbhg/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- http://sbhg.co.uk
- https://in-tendhost.co.uk/sbhg

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-244c7e35-f3c3-4832-b5de-085c8a563714.json.