---
title: "Patient Portal"
ocid: "ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LEWISHAM AND GREENWICH NHS TRUST"
published: "2023-12-11"
---

# Patient Portal

Buyer: LEWISHAM AND GREENWICH NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91.json)

## Summary

The Lewisham and Greenwich NHS Trust has awarded a contract for the procurement of a Patient Portal. The contract, valued at £865,000 GBP, falls under the "Software package and information systems" category. The procurement method used was selective, involving a call-off from a framework agreement. The tender period ended on 5th May 2023, and the contract is set to run from 27th October 2023 to 26th October 2028. The contracting authority, Lewisham and Greenwich NHS Trust, is based in London, United Kingdom.

This tender for a Patient Portal by the Lewisham and Greenwich NHS Trust can present opportunities for businesses in the software and information systems industry. The contract value of £865,000 GBP and the specific requirements outlined in the tender create a space for companies, like ICNH Ltd (t/a DrDoctor), to compete and potentially secure the contract. Businesses offering solutions tailored for healthcare record management and patient communication services would find this opportunity well-suited for business growth and collaboration with the public healthcare sector.

## Notice

The Trust wishes to invest in a Trust-wide Patient Portal for patients under Acute and Community aspects of care. The Patient Portal will allow patients to: * Securely view their own healthcare record (including results) * Update appointments or their records * Access communication (e.g. Appointment letters, discharge summaries, Outpatient Outcome letters) and care plans. Currently the Trust provides no electronic means for patients to access their health record to check appointments, make adjustment requests for time/date changes for appointments or planned surgery dates.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b62c55b2-5418-4845-9233-ad9840d42162 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2023 |
| Submission deadline | 5 May 2023 |
| Future notice date | Not specified |
| Award date | 8 Nov 2023 |
| Contract period | 26 Oct 2023 - 26 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £865,000 |
| Lots value | Not specified |
| Awards value | £865,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEWISHAM AND GREENWICH NHS TRUST |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 4BY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Southwark |
| Electoral ward | Chaucer |
| Westminster constituency | Bermondsey and Old Southwark |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICNH LTD (T/A DRDOCTOR |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Dec 2023 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b62c55b2-5418-4845-9233-ad9840d42162

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b62c55b2-5418-4845-9233-ad9840d42162
  11th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-24651416-c01f-4282-afac-033cacfafe91.json.