---
title: "PRO5780 Covid-19 Public Inquiry Support Line"
ocid: "ocds-b5fd17-24c0cbce-5a0f-4465-9af0-5f21adfdd77c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-24c0cbce-5a0f-4465-9af0-5f21adfdd77c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-24c0cbce-5a0f-4465-9af0-5f21adfdd77c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-24c0cbce-5a0f-4465-9af0-5f21adfdd77c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH AND SECURITY AGENCY"
published: "2023-04-28"
---

# PRO5780 Covid-19 Public Inquiry Support Line

Buyer: UK HEALTH AND SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-24c0cbce-5a0f-4465-9af0-5f21adfdd77c

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## Summary

The UK Health and Security Agency awarded the contract for the "PRO5780 Covid-19 Public Inquiry Support Line" to PAM WELLBEING LIMITED t/a Pam Assist. The procurement involved selective procurement method within the services category. The contract period runs from April 1, 2023, to March 31, 2025, with a total value of £120,000. The tender closed on March 31, 2023.

This contract presents an opportunity for businesses in the health services industry to collaborate with the UK Health and Security Agency. Companies providing health-related support services would be well-suited to compete for similar tenders in the future, particularly those experienced in call-off framework agreements and in providing support during public health crises.

## Notice

Covid-19 Public Inquiry Support Line

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/55d8a85a-93b1-4a15-abb2-6fd41799da86 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2023 |
| Submission deadline | 31 Mar 2023 |
| Future notice date | Not specified |
| Award date | 30 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH AND SECURITY AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3HX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PAM WELLBEING LIMITED T/A PAM ASSIST |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85140000 - Miscellaneous health services

## Release History

- 28 Apr 2023 at 14:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/55d8a85a-93b1-4a15-abb2-6fd41799da86

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/55d8a85a-93b1-4a15-abb2-6fd41799da86
  28th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5f951022-7c59-45f8-8b11-b63999b60617
  Pages from FINAL PRO 5780 PAM Assist Covid Public Inquiry RM6182 Call-off Order 310323 (1) (1)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-24c0cbce-5a0f-4465-9af0-5f21adfdd77c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-24c0cbce-5a0f-4465-9af0-5f21adfdd77c.json.