---
title: "ServiceNow Licenses (con_5178)"
ocid: "ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-01-18"
---

# ServiceNow Licenses (con_5178)

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b.json)

## Summary

The procurement process involves the Department for Education, which has recently awarded a contract for "ServiceNow Licenses" valued at £1,700,000. This procurement falls under the 'services' category, specifically relating to software packages and information systems, with the contract situated in England. The contract period commenced on 12th June 2020 and will conclude on 11th June 2021, following the tender period that ended on 5th June 2020. The award notice was published on 18th January 2021.

This tender presents a notable opportunity for small to medium-sized enterprises (SMEs) in the software services industry, particularly those specialising in cloud-based solutions and IT management services. Businesses that can provide similar software licenses or related IT services would be well-positioned to compete for future contracts, leveraging their expertise in IT service management to meet the needs of organisations like the Department for Education.

## Notice

SaaS, Cloud based contract for ITIL Fulfiller users (ticket resolvers) and unlimited self-service access. The license contract also consists of ITBM Standard licenses, Agile for Teams License, GRC (LEGACY) License, Performance Analytics, Application Portfolio Management (APM) and Licenses to support Digi Comms and customised tables.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4b6fdd30-9e89-42ce-9480-896c9ad86f4f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2021 |
| Submission deadline | 5 Jun 2020 |
| Future notice date | Not specified |
| Award date | 11 Jun 2020 |
| Contract period | 11 Jun 2020 - 11 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,700,000 |
| Lots value | Not specified |
| Awards value | £1,700,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENTSERV UK LTD PART OF DXC TECHNOLOGY |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Jan 2021 at 14:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4b6fdd30-9e89-42ce-9480-896c9ad86f4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4b6fdd30-9e89-42ce-9480-896c9ad86f4f
  18th January 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-education/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-24da68a0-e4dc-43d2-a76e-72c35059bb7b.json.