---
title: "Cisco Smartnet Support"
ocid: "ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR GREATER MANCHESTER"
published: "2020-08-18"
---

# Cisco Smartnet Support

Buyer: TRANSPORT FOR GREATER MANCHESTER  
Current stage: Award  
OCID: ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486.json)

## Summary

The procurement process for the "Cisco Smartnet Support" has been initiated by Transport for Greater Manchester, situated in Manchester, England. This process falls under the category of technical computer support services, with a total contract value of £350,000. The procurement method employed is selective, specifically a call-off from the Crown Commercial Services framework RM6068, Lot 2: Hardware and Associated Services. The contract period is set to commence on 1st April 2020 and will continue until 31st March 2024. The tender was published on 18th August 2020, and although the tender period ended on 13th March 2020, the award for this contract was officially announced on 20th March 2020.

This tender represents a significant opportunity for businesses specialising in technical support services, particularly those capable of providing comprehensive Cisco Smartnet support. Companies with expertise in network infrastructure maintenance and hardware services are particularly well-suited to compete for this contract. Engaging in this procurement could lead to long-term business growth, as the contract spans four years, providing a stable revenue stream for the awarded supplier.

## Notice

This is a notice for the procurement for the provision of Cisco Smartnet support services for various network components on the TfGM estate under the Crown Commercial Services (CCS) framework RM6068: Technology Products & Associated Services, Lot 2: Hardware and Associated Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/385e3826-1a8f-4c3d-95a1-2f21554cc895 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2020 |
| Submission deadline | 13 Mar 2020 |
| Future notice date | 24 Feb 2020 |
| Award date | 20 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | £420,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR GREATER MANCHESTER |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M1 3BG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CDW |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 18 Aug 2020 at 09:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/385e3826-1a8f-4c3d-95a1-2f21554cc895
- 18 Aug 2020 at 09:49 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/288e4db6-ecac-45ef-945f-456b41ab2894
- 18 Aug 2020 at 09:31 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/ca685c0d-1546-4bac-9a0c-676a843fa65e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/385e3826-1a8f-4c3d-95a1-2f21554cc895
  18th August 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/288e4db6-ecac-45ef-945f-456b41ab2894
  18th August 2020 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/ca685c0d-1546-4bac-9a0c-676a843fa65e
  18th August 2020 - Future opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-24e99fd8-ef08-45f2-a266-00278c654486.json.