--- title: "ICT Operations Manager" ocid: "ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL" published: "2022-10-10" --- # ICT Operations Manager Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL Current stage: Tender OCID: ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6.json) ## Summary The Sandwell Metropolitan Borough Council is looking to hire an ICT Operations Manager on a temporary basis for 12 weeks, with a possibility of extension until August 2023. The role involves managing day-to-day operations of datacentres, incident and change management, team management activities, and participation in high-profile projects. The deadline for submitting quotations is Thursday 13th October 2022 at 12:00pm. The contract period is scheduled to start on 24th October 2022 and end on 22nd January 2023. The procurement method used is an open procedure. This tender from the Sandwell Metropolitan Borough Council provides an opportunity for businesses in the services sector, particularly those with expertise in ICT operations management. Companies offering recruitment services can apply for this tender. The contracting authority, Sandwell Metropolitan Borough Council, based in West Bromwich, West Midlands, UK, is leading this open procurement process to support their ICT operations. Businesses interested in this opportunity should ensure compliance with the submission deadline and contract start date. ## Notice Job Title ICT Operations Manager Rate of Pay: Day rate open to negotiation (Inside IR35) Hours: 37 Location: Working from home/Sandwell Council House Start Date: ASAP Contract type: Temporary for 12 weeks Brief description: This role is for an ICT Operations Manager to work full time for a period of 3 months with a view to extend until August 23. We are looking for an experienced ICT Operations Manager who will be responsible for management of: * Day to day operations of the council's datacentre(s) * Incident and change management for supported systems * Conducting team member 1-2-1s * All activities related to team attendance e.g. all leave requests, flexi-sheet submissions * Ensuring all team members have a workplan and bookings within our resourcing tool * Run a monthly team meeting on site - and also run daily team scrums to ensure everyone is aware of the work required from them * Manage any and all escalations which you are informed of e.g. from team members or from elsewhere across the ICT Service * Promote a positive team culture and team spirit through your behaviours and approach An understanding of * NetApp upgrades and replacement * VMware Upgrades * Computer Suite realignment * Refreshing aging server 2008 estate. * File Transfer Technologies As our Enterprise Team are currently undertaking a number of high-profile projects in these areas that effect the whole council. You will also be expected to attend Management Board meetings to represent your team and present a monthly performance report. Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. No DBS is required for this role. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further... Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on 'Tenders' to list all the current opportunities. Once you have found the relevant opportunity you should click on 'View Details' in order to Express Interest. Closing date for submission of quotations is Thursday 13th October 2022 12:00pm Midday Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/02220542-7d9c-41c9-bc6e-c9bf31bbdde3 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Oct 2022 | | Submission deadline | 13 Oct 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 24 Oct 2022 - 22 Jan 2023 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £133,200 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B70 8SZ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG37 Sandwell | | Local authority | Sandwell | | Electoral ward | West Bromwich Central | | Westminster constituency | West Bromwich | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 79600000 - Recruitment services ## Release History - 10 Oct 2022 at 09:29 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/02220542-7d9c-41c9-bc6e-c9bf31bbdde3 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/02220542-7d9c-41c9-bc6e-c9bf31bbdde3 10th October 2022 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sandwellmbc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/sandwellmbc ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-25115d0c-06f3-42f4-b30d-5f6d396bb9c6.json.