---
title: "GB-Didcot: Provision of new phone and contact centre management solution to Soha Housing"
ocid: "ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOHA HOUSING LTD"
published: "2021-07-27"
---

# GB-Didcot: Provision of new phone and contact centre management solution to Soha Housing

Buyer: SOHA HOUSING LTD  
Current stage: Award  
OCID: ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922

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## Summary

The procurement process for the contract titled "GB-Didcot: Provision of new phone and contact centre management solution to Soha Housing" was initiated by Soha Housing Ltd, a housing organisation based in Didcot, UK. This contract falls under the services category, specifically dedicated-business telephone network services, with a total value of £128,960. The contract period is set to commence on 31st July 2021 and conclude on 31st July 2024. The tender process, which is now complete, concluded on 11th June 2021, with the award having been made to the supplier Foehn.

This contract provides significant opportunities for businesses specialising in telecommunication and contact centre solutions, particularly firms that can deliver integrated front and back office phone systems. As this tender was awarded to a large supplier, smaller or niche providers may find a gap from this procurement trend in the service industry, which could be instrumental in partnering with larger firms or diversifying their offerings in collaborative environments. Business growth can be fostered through responsiveness to similar upcoming tenders and innovations in contact centre technology.

## Notice

Provision of a front and back office phone system and contact centre management solution

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0df6f493-9528-4db6-adce-d27d488dbd57 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2021 |
| Submission deadline | 10 Jun 2021 |
| Future notice date | Not specified |
| Award date | 10 Jun 2021 |
| Contract period | 30 Jul 2021 - 31 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £128,960 |
| Lots value | Not specified |
| Awards value | £128,960 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOHA HOUSING LTD |
| Locality | DIDCOT |
| Post town | Oxford |
| Postcode | OX11 7NN |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | South Oxfordshire |
| Electoral ward | Didcot South |
| Westminster constituency | Didcot and Wantage |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FOEHN |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64214000 - Dedicated-business telephone network services

## Release History

- 27 Jul 2021 at 08:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0df6f493-9528-4db6-adce-d27d488dbd57

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0df6f493-9528-4db6-adce-d27d488dbd57
  27th July 2021 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=612929049
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2523108f-f9c6-4ee5-93ed-c3ace09ba922.json.
