---
title: "GB-St Helens: Customer Excellence Training"
ocid: "ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TORUS GROUP"
published: "2024-08-19"
---

# GB-St Helens: Customer Excellence Training

Buyer: TORUS GROUP  
Current stage: Award  
OCID: ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac

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## Summary

The contracting authority, Torus Group, has completed the procurement process for the provision of Customer Excellence Training, falling under the industry category of Training services (CPV 80500000). The project is located in the North West region of the United Kingdom with a contract value of £60,000. The procurement entered the award stage on 19th August 2024, following the tender period that ended on 3rd June 2024. The contract period for the awarded service is from 1st July 2024 to 30th October 2024. The procurement method details were not specified in the tender documentation.

This tender presents significant opportunities for businesses specialising in training services to expand their client base and showcase their expertise in customer excellence. While the current contract was awarded to The Learning Foundry, businesses within the training industry, capable of delivering high-quality customer service training, would be well-suited to compete in similar public procurement processes. Companies looking to grow within the North West region or seeking to establish a reputable partnership with public sector organisations like Torus Group should keep an eye on upcoming tenders in this sector.

## Notice

Customer Excellence Training

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f7d30179-f597-4cbd-981e-4538ffbad11c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Aug 2024 |
| Submission deadline | 2 Jun 2024 |
| Future notice date | Not specified |
| Award date | 2 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £60,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORUS GROUP |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 1RH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE LEARNING FOUNDRY |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80500000 - Training services

## Release History

- 19 Aug 2024 at 16:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f7d30179-f597-4cbd-981e-4538ffbad11c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f7d30179-f597-4cbd-981e-4538ffbad11c
  19th August 2024 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=883757123
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-252e7390-9b87-4946-91fb-203406357aac.json.