---
title: "ICT12645 Victoria Coach Station (VCS) Bus Information Display System (BIDS)"
ocid: "ocds-b5fd17-255f0388-2fa3-4560-bc5a-42e9ed64408d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-255f0388-2fa3-4560-bc5a-42e9ed64408d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-255f0388-2fa3-4560-bc5a-42e9ed64408d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-255f0388-2fa3-4560-bc5a-42e9ed64408d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2020-01-10"
---

# ICT12645 Victoria Coach Station (VCS) Bus Information Display System (BIDS)

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-255f0388-2fa3-4560-bc5a-42e9ed64408d

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## Summary

The procurement process involves Transport for London (TfL) seeking a supplier for the "ICT12645 Victoria Coach Station (VCS) Bus Information Display System (BIDS)." This open procurement, classified under IT services, is taking place in London, with the tender period ending on 1st November 2019. The contracted work is expected to commence on 13th January 2020 and conclude by 13th January 2025, with a total contract value estimated at £1,000,000. The selected supplier will be responsible for delivering a new BIDS system to replace the outdated system currently in use at VCS, providing enhanced functionality and support services.

This tender presents significant opportunities for businesses specialising in IT services, particularly those offering software development and consulting solutions. Small and medium enterprises (SMEs) and voluntary community sector enterprises (VCSEs) are encouraged to compete, as the procurement is designed to facilitate innovative and flexible solutions tailored to TfL's requirements. Engaging in this procurement could enable businesses to establish a lasting relationship with a major urban transport authority while contributing to the enhancement of service delivery at one of London's key transport hubs.

## Notice

Victoria Coach Station (VCS) is a subsidiary of Transport for London (TfL).The primary role of the company is to provide an arrivals and departures facility for coaches in London, with off-street setting down and picking-up. Underpinning the operations of VCS is the Bus Information Display System (BIDS), which has been in use at VCS since 1996 and due to its age has a number of functional limitations. Hence TfL are looking to replace the current system with a new system to meet VCS's current and future requirements. This procurement envisages a commercial off the shelf BIDS software package with a level of configurability to accommodate TfL specific requirements. The main requirement is to migrate from the existing system and the deployment of the new system. Software licences, support and maintenance, hardware and additional services including consultancy and advice in respect of the system are also included in scope. The objective of the Bus Information Display System (BIDS) Procurement is to appoint a supplier to replace the current system with a new system to meet Victoria Coach Station (VCS) current and future requirements. The chosen Supplier will: 1) Deliver the invoicing system and any other commercial off the shelf (COTS) products included in the successful supplier tender in Phase 1 (ideally prior to 2.4.2020); 2) Deliver Phase 2 (including the rest of the system, required configuration and any development work needed to meet TfL's requirements); and 3) Thereafter, support and maintenance of the BIDS System. The objectives underpin the benefits expected by the business, and provide an insight to what the final solution must deliver are as follows: 1) More timely and accurate production of Arrivals and Departures Schedules; 2) Digital recording (and automation if practicable), of coach Arrivals and Departures from VCS, thereby improving the quality and accuracy of information recorded; 3) More timely and accurate production of invoices required to bill coach operators for the services provided by VCS; 4) Automation of the production of management information; and 5) Enabling customers to independently acquire arrivals or departures information via Information Kiosks to be located at VCS. Additional information: This opportunity is advertised on TfL's e tendering portal- Pro-Contract which can be found at: https://procontract.due-north.com. Bidders are required to log in and/or register on the Portal to view all the Tender document's. Bidders are requested to submit their expression of interest (EOI) to this opportunity by 18.10.2019. The deadline to submit a bid is 01.11.2019. TfL as the awarding authority reserves the right to withdraw from the procurement process and/or not to award any contract as a result of the competition called for by this notice. The awarding authority shall not be liable for any costs or expenses incurred by any bidder in considering and/or responding to the procurement process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/82cf3a68-194b-4c11-8f31-6f29dd158316 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jan 2020 |
| Submission deadline | 1 Nov 2019 |
| Future notice date | Not specified |
| Award date | 24 Dec 2019 |
| Contract period | 27 Jan 2020 - 27 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | £1,111,473 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0DB |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MET SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 10 Jan 2020 at 14:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/82cf3a68-194b-4c11-8f31-6f29dd158316
- 23 Sep 2019 at 09:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e33f827b-6222-4dd9-9aea-977af1b08cd1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/82cf3a68-194b-4c11-8f31-6f29dd158316
  10th January 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e33f827b-6222-4dd9-9aea-977af1b08cd1
  23rd September 2019 - Opportunity notice on Contracts Finder

## Notice URLs

- https://procontract.due-north.com
- https://tfl.gov.uk

## Provenance

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