--- title: "QU561 - Support for Accessible Tourism Hub in Birmingham" ocid: "ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f.json" source: "Contracts Finder" current_stage: "Tender" buyer: "BIRMINGHAM CITY COUNCIL" published: "2022-03-03" --- # QU561 - Support for Accessible Tourism Hub in Birmingham Buyer: BIRMINGHAM CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-259954ed-c8d9-4af5-8755-be9ff645031f.json) ## Summary The Birmingham City Council is currently conducting a tender titled "QU561 - Support for Accessible Tourism Hub in Birmingham," aimed at enhancing accessible tourism in the West Midlands. The procurement process is at the Tender stage, with submissions due by 18 March 2022. The contract is designed to run from 17 April 2022 to 31 May 2022, requiring the delivery of a high-quality accessible tourism training programme and the development of a user-friendly online hub for resources. The opportunity aims to advance local businesses in becoming more inclusive to visitors with accessibility needs. This tender presents significant opportunities for businesses specialising in training, accessibility consulting, or tourism services, particularly those focusing on inclusivity and customer service enhancements. Small and medium-sized enterprises (SMEs) with expertise in developing training materials, providing marketing guidance, or creating digital content related to accessibility would be well-suited to compete for this contract. Additionally, businesses that can offer case studies or innovative practices in accessible tourism may find this tender to be a valuable avenue for growth. ## Notice The Council is seeking a suitably qualified and experienced organisation to support the development of accessible tourism in Birmingham. This will help businesses in Birmingham to become more inclusive to customers with accessibility needs. The organisation should have relevant expertise / knowledge in delivering training and high-quality materials. The Council and its partners including the West Midlands Growth Company are committed to making the city a welcoming and inclusive leisure destination for visitors and residents. The opportunity of hosting the Commonwealth Games, which includes para sporting events, is seen as driver for positive change in the West Midlands Region. The Council's Adult Social Care directorate supports businesses through grant applications to make accessibility changes and works with Access Able to provide comprehensive accessibility information for its buildings and is keen to drive more organisations to follow suit. This project will need to deliver the following objectives: a. To develop an engaging, high-quality accessible tourism training programme for Birmingham visitor economy businesses. b. To support tourism businesses in Birmingham to improve information, customer service and facilities for the benefit of both domestic and international visitors with accessibility requirements. c. To develop a user-friendly accessible tourism hub to act as a repository for online training webinars, training materials and information guides. d. To act as a test and learn project to inform a potential wider roll-out across the West Midlands. The support for accessible tourism needs to include the following: a. Links to training webinars on improving accessibility. b. Case studies of businesses who are exemplars in addressing the accessibility of their customers. Local accessibility champions may prove more relatable to SMEs than national chains. c. Guidance on marketing a business' accessibility. d. Support businesses to follow best practice in the provision of accessibility information on their websites. e. Considerations for small businesses with little or no budget to make changes. f. Considerations for businesses who could be restricted from making changes such as listed building regulations in the heritage sector. g. Considerations of the impact of COVID-19 on providing accessibility for customers. h. Links to further training, sources of funding, award schemes, competitions and awareness days to leverage PR. The training materials and the accessible tourism hub must be complete by 31 May 2022. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ ... Additional information: If you are interested in tendering please click on the following link to access Birmingham City Council's tender Portal. Delivery Notes Birmingham Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd051002-36e9-42b3-b681-a88a0cce355f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Mar 2022 | | Submission deadline | 18 Mar 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 17 Apr 2022 - 31 May 2022 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 7DJ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Newtown | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products - 48 - Software package and information systems - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 80 - Education and training services ### Codes - 39294100 - Information and promotion products - 48311000 - Document management software package - 48783000 - Content management software package - 48810000 - Information systems - 48931000 - Training software package - 79342000 - Marketing services - 79342100 - Direct marketing services - 80500000 - Training services - 80510000 - Specialist training services - 80521000 - Training programme services - 80531200 - Technical training services ## Release History - 3 Mar 2022 at 13:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/fd051002-36e9-42b3-b681-a88a0cce355f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/fd051002-36e9-42b3-b681-a88a0cce355f 3rd March 2022 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/birminghamcc/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/birminghamcc/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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