---
title: "LEASE AND SUPPORT OF MULTI-FUNCTIONAL DEVICES (MFDS) WITH PRINT MANAGEMENT SOFTWARE"
ocid: "ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH HERTFORDSHIRE DISTRICT COUNCIL"
published: "2025-11-10"
---

# LEASE AND SUPPORT OF MULTI-FUNCTIONAL DEVICES (MFDS) WITH PRINT MANAGEMENT SOFTWARE

Buyer: NORTH HERTFORDSHIRE DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24.json)

## Summary

North Hertfordshire District Council, located in Letchworth, England, recently completed a procurement process for the lease and support of Multi-Functional Devices (MFDs) with print management software. This tender, classified under the services industry category for laser printers, involved a selective procurement method via a call-off from a framework agreement. The process proceeded through to the award stage, with the contract being awarded to Ricoh UK Ltd, a large-scale supplier. The contract, valued at £41,796 GBP, commenced on 1st November 2025 and is set to conclude on 31st October 2028. The awarded contract was published on 10th November 2025, following the tender period closing on 24th October 2025. The service includes the provision and maintenance of nine MFDs across four sites in the East of England, ensuring secure and efficient printing capabilities.

This contract provides a significant opportunity for businesses in the printing and office equipment sector, especially those offering advanced print management solutions and support services. Given the focus on sustainability with measures like recycled materials and CO₂ reporting, companies with eco-friendly innovations can particularly benefit. While the contract was awarded to a large supplier, smaller firms might find opportunities in subcontracting or future tenders with similar requirements. Businesses adept at providing high reliability with strong service-level agreements (SLAs) would be well-suited to compete in such tenders, highlighting the growing market demand for comprehensive office equipment solutions integrated with IT infrastructure.

## Notice

North Hertfordshire District Council requires quotations for the lease, supply, installation, and maintenance of nine (9) Multi-Functional Devices (MFDs) across four sites, together with print management software, inclusive consumables, training, and support. The contract shall deliver: Secure, reliable, and efficient printing (mono and colour). On-premise print management software with Active Directory integration, secure release, scan-to-me, and departmental reporting. All-inclusive service and consumables (service, parts, toner, staples, delivery, installation, training). Strong SLAs with >=99% uptime and prompt resolution targets. Sustainability measures including recycled materials, toner recycling, and CO2 reporting

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1d45d62f-e359-490b-887d-5b58696ece0b |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Nov 2025 |
| Submission deadline | 24 Oct 2025 |
| Future notice date | Not specified |
| Award date | 31 Oct 2025 |
| Contract period | 1 Nov 2025 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £41,796 |
| Lots value | Not specified |
| Awards value | £41,796 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH HERTFORDSHIRE DISTRICT COUNCIL |
| Locality | LETCHWORTH |
| Post town | Stevenage |
| Postcode | SG6 3JF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | North Hertfordshire |
| Electoral ward | Letchworth South West |
| Westminster constituency | North East Hertfordshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RICOH |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30232110 - Laser printers

## Release History

- 10 Nov 2025 at 11:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1d45d62f-e359-490b-887d-5b58696ece0b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1d45d62f-e359-490b-887d-5b58696ece0b
  10th November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-25bde0c3-9462-480e-9177-9ce08d64bd24.json.