--- title: "Employee Assistance Programmes (EAP) for British Transport Police" ocid: "ocds-b5fd17-25c6fd1c-9534-46d9-a4f9-8b65e05bae8d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-25c6fd1c-9534-46d9-a4f9-8b65e05bae8d" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-25c6fd1c-9534-46d9-a4f9-8b65e05bae8d.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-25c6fd1c-9534-46d9-a4f9-8b65e05bae8d.json" source: "Contracts Finder" current_stage: "Award" buyer: "BRITISH TRANSPORT POLICE" published: "2021-07-22" --- # Employee Assistance Programmes (EAP) for British Transport Police Buyer: BRITISH TRANSPORT POLICE Current stage: Award OCID: ocds-b5fd17-25c6fd1c-9534-46d9-a4f9-8b65e05bae8d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-25c6fd1c-9534-46d9-a4f9-8b65e05bae8d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-25c6fd1c-9534-46d9-a4f9-8b65e05bae8d.json) ## Summary The British Transport Police is seeking tenders for the provision of Employee Assistance Programmes (EAP) aimed at supporting the wellbeing of its staff. This procurement process is classified under the wellness services category and is valued at £266,184. The contract period is set from 1st September 2021 to 31st August 2024, with the procurement method being selective, specifically through a call-off from an existing framework agreement. The tender deadline was on 22nd March 2021, with the award having been published recently on 20th July 2021. This opportunity is particularly well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that provide wellness and mental health support services. Companies capable of delivering a broad range of support, including counselling for various personal and professional challenges, will find a compelling chance to grow their business by engaging with a prominent public sector organisation dedicated to staff wellbeing. This contract not only enhances service delivery for the British Transport Police but also positions successful bidders as key contributors to an essential public service. ## Notice The requirement is for the provision of Employee Assistance Programme (EAP) services for BTPA/BTP staff to support and complement wellbeing issues and initiatives within the force. The EAP provides amongst a range of other services confidential and short-term support that assists with a variety of issues, including financial, legal, physical, and mental health. For all Services described in this Specification, the Successful Tenderer shall provide Customer Personnel with access to obtain advice and support for, including but not limited to the following: Addiction / dependency / substance abuse; Alcoholism; Anxiety; Bereavement; Bullying / harassment / intimidation / discrimination; Career / job related stress; Care problems related to childcare / eldercare / disability care; Debt advice; Depression; Domestic violence; Eating disorders; Family / relationship problems; Gambling; Gender reassignment; Health problems; Illness of a family member; Legal information; Lesbian, Gay, Bisexual and Transgender (LGBT) issues; Mental health related issues; Matrimonial / domestic settlement problems; Performance related problems; Post-traumatic stress problems including those arising from an accident at work or work-related incident; Redeployment / relocation / redundancy; Sexual assault and abuse; Stress; Support for all parties involved in a formal work-related investigation both during and following the investigation; Whistleblowing; Workplace restructuring / transformation programmes / departmental change; and Workplace trauma. Mandatory Service Requirements The Successful Tenderer shall provide and maintain an online portal to support the Services, available to all Customer Personnel twenty-four (24) hours a day, seven (7) days a week and three hundred and sixty-five (365) days a year/unless agreed otherwise in advance by Customer. The Successful Tenderer shall brand the online portal as required by the Customer. To create an electronic response go to the following link https://www.mytenders.co.uk/supplier/postbox/ResponseWorkspace.aspx The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/23d6aa4e-118d-43b8-ab83-f5e55c196509 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jul 2021 | | Submission deadline | 22 Mar 2021 | | Future notice date | Not specified | | Award date | 26 May 2021 | | Contract period | 31 Aug 2021 - 31 Aug 2024 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £165,817 | | Lots value | Not specified | | Awards value | £165,817 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BRITISH TRANSPORT POLICE | | Locality | LONDON | | Post town | North West London | | Postcode | NW1 9LN | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Camden Town | | Westminster constituency | Holborn and St Pancras | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | WORKING ON WELLBEING | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98334000 - Wellness services ## Release History - 22 Jul 2021 at 11:00 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23d6aa4e-118d-43b8-ab83-f5e55c196509 - 20 Jul 2021 at 09:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/23d6aa4e-118d-43b8-ab83-f5e55c196509 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/23d6aa4e-118d-43b8-ab83-f5e55c196509 22nd July 2021 - Awarded contract notice on Contracts Finder ## Notice URLs - https://www.btp.police.uk/ - https://www.mytenders.co.uk/sitehelp/help_guides.aspx - https://www.mytenders.co.uk/supplier/postbox/ResponseWorkspace.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. 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