---
title: "VOIP (Voice Over Internet) Telephony Service"
ocid: "ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE EXTRACARE CHARITABLE TRUST"
published: "2022-08-03"
---

# VOIP (Voice Over Internet) Telephony Service

Buyer: THE EXTRACARE CHARITABLE TRUST  
Current stage: Award  
OCID: ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2.json)

## Summary

The procurement process involves THE EXTRACARE CHARITABLE TRUST, which is seeking to contract a VOIP (Voice Over Internet) Telephony Service to support its head office and field users. This contract falls under the Internet services category and is located in Coventry, England. The procurement was conducted through a selective method as a call-off from a framework agreement. The contract was awarded on 15 July 2022, with a contract period running until 14 August 2023, and the tender was completed before its deadline on 29 April 2022. The total contract value is £28,270, with a minimum value of £21,203.

This tender presents significant opportunities for businesses specialising in telecommunication services, particularly those offering cloud-based solutions. Companies that are well-suited to compete include medium to large-sized enterprises that can provide scalable VOIP services. The successful bidder, 8x8 UK Limited, demonstrates that established suppliers can thrive in this market, potentially paving the way for similar businesses looking to expand their footprint in telecommunications contracting with public sector organisations.

## Notice

Cloud-based telephony solution for head office and field-based users

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c755cb4b-cd98-414a-b462-8b3cdadabc1e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Aug 2022 |
| Submission deadline | 29 Apr 2022 |
| Future notice date | Not specified |
| Award date | 14 Jul 2022 |
| Contract period | 14 Jul 2022 - 14 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £28,270 |
| Lots value | Not specified |
| Awards value | £21,203 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE EXTRACARE CHARITABLE TRUST |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV3 2SN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wyken |
| Westminster constituency | Coventry East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 8X8 |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72400000 - Internet services

## Release History

- 3 Aug 2022 at 11:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c755cb4b-cd98-414a-b462-8b3cdadabc1e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c755cb4b-cd98-414a-b462-8b3cdadabc1e
  3rd August 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-25d96501-5dfb-4344-b612-af46464819f2.json.