---
title: "SMITS Eracent Software License and Support Subscription 2022-2023"
ocid: "ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2022-05-30"
---

# SMITS Eracent Software License and Support Subscription 2022-2023

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a.json)

## Summary

The Ministry of Defence (MOD) is seeking bids for the SMITS Eracent Software License and Support Subscription for the period 2022-2023. This procurement falls under the IT services category, specifically seeking support and consulting services for IT Service Management. The tender was published on 30th May 2022, while the tendering period concluded on 24th May 2022, with the contract commencing on 6th June 2022 and running until 6th June 2023. The procurement method employed is selective, with a call-off from a framework agreement, and the total estimated value of the contract is £317,256 GBP.

This tender presents a substantial opportunity for small and medium-sized enterprises (SMEs) that specialise in IT services, consulting, and software development. Companies with expertise in providing maintenance and support for IT service management systems, particularly those capable of delivering end-to-end IT solutions, would be well-positioned to compete for this contract. Engaging in this procurement process can enable SMEs to expand their customer base and strengthen their relationships within the defence sector.

## Notice

Strategic Command (UKStratCom) part of the Ministry of Defence (MOD) are inviting bids for the annual twelve (12) month renewal of Service Management Integrated Technical Solutions (SMITS) Eracent Enterprise Maintenance/Support Package Renewal. 3.1 SMITS is a core-funded, MOD-owned and independent "end-to-end" IT Service Management (ITSM) capability in support of worldwide Defence Information and Communications Technology (ICT) networks, which are delivered to the MOD by multiple Managed Service Providers (MSPs).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c47bbbaf-6b9f-4ee8-a473-691e53cb8fc0 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 May 2022 |
| Submission deadline | 24 May 2022 |
| Future notice date | Not specified |
| Award date | 25 May 2022 |
| Contract period | 5 Jun 2022 - 6 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £317,256 |
| Lots value | Not specified |
| Awards value | £317,256 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | LONDON |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AKHTER COMPUTERS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 May 2022 at 07:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c47bbbaf-6b9f-4ee8-a473-691e53cb8fc0

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c47bbbaf-6b9f-4ee8-a473-691e53cb8fc0
  30th May 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-25f957f9-a390-4a95-a628-22118c400e3a.json.