--- title: "Request for Quotation for the Provision of Annual Tenants and Leaseholder Satisfaction Survey To Slough Borough Council" ocid: "ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36.json" source: "Contracts Finder" current_stage: "Tender" buyer: "SE SHARED SERVICES" published: "2017-09-14" --- # Request for Quotation for the Provision of Annual Tenants and Leaseholder Satisfaction Survey To Slough Borough Council Buyer: SE SHARED SERVICES Current stage: Tender OCID: ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36.json) ## Summary Slough Borough Council, represented by SE Shared Services, has initiated a tender process titled "Request for Quotation for the Provision of Annual Tenants and Leaseholder Satisfaction Survey." This procurement, classified under the monitoring and control services industry, is located in Slough, Berkshire, United Kingdom. The tender period concludes on 5th October 2017, and the contract is expected to commence on 31st October 2017, running until 12th May 2018. The survey aims to gather feedback from approximately 7,348 households, focusing on achieving a statistically significant response rate, especially from leaseholders. This tender presents a valuable opportunity for businesses specialising in survey research and analytics, particularly those with experience in housing and community feedback projects. Companies that can demonstrate the capability to engage diverse communities, including mobile home residents, will be particularly well-suited for this contract. The procurement method indicates a competitive process, and businesses classified as SMEs or VCSEs are encouraged to apply, indicating an inclusive approach toward ensuring a broad range of potential bidders. ## Notice Slough Borough Council invites quotations for the provision of resident satisfaction surveys of all of the council's tenants (6,020 households) and leaseholders (1,328 households). The service has carried out annual satisfaction surveys since 2013 however, no company has managed to achieve a statistically significant return of leaseholder surveys. The timing of this survey has been influenced by the Leasehold Services Team as the best time of year to survey leaseholders as it sits outside of the service charge invoicing/consultation process. We require the research company to carry out a three wave postal survey with all council tenants and leaseholders. Surveys must be delivered to all of the council's tenants and leaseholders, resulting in a statistically significant response rate to give confidence that the feedback is representative of the ward/area. The survey must be carried during the months January and February 2018 and the results reported by 31 March 2018. It should be noted that, whilst the stock numbers in the Colnbrook and Poyle ward are low, they consist mainly of mobile home bases to accommodate the traveller community and it is important to gain feedback from that community in order to tailor the service to meet their needs. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d951e74b-b8dc-4b7c-8214-ab441c721b0f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 14 Sep 2017 | | Submission deadline | 5 Oct 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Oct 2017 - 12 May 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SE SHARED SERVICES | | Locality | BERKSHIRE | | Post town | Slough | | Postcode | SL1 3UF | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ15 Berkshire East | | Local authority | Slough | | Electoral ward | Chalvey | | Westminster constituency | Slough | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 71 - Architectural, construction, engineering and inspection services - 80 - Education and training services - 98 - Other community, social and personal services ### Codes - 71700000 - Monitoring and control services - 80500000 - Training services - 98500000 - Private households with employed persons ## Release History - 14 Sep 2017 at 08:37 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d951e74b-b8dc-4b7c-8214-ab441c721b0f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d951e74b-b8dc-4b7c-8214-ab441c721b0f 14th September 2017 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/sesharedservices/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://www.slough.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-26043c38-0f9e-4ff1-bef1-144e6142be36.json.