---
title: "Soft Market Test for an IT Service Management system"
ocid: "ocds-b5fd17-261df1fc-8470-441a-bc27-d65e4493838b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-261df1fc-8470-441a-bc27-d65e4493838b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-261df1fc-8470-441a-bc27-d65e4493838b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-261df1fc-8470-441a-bc27-d65e4493838b.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PETERBOROUGH CITY COUNCIL"
published: "2020-06-02"
---

# Soft Market Test for an IT Service Management system

Buyer: PETERBOROUGH CITY COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-261df1fc-8470-441a-bc27-d65e4493838b

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## Summary

The procurement process titled "Soft Market Test for an IT Service Management system" is being conducted by Peterborough City Council (PCC) in collaboration with Cambridgeshire County Council (CCC). The procurement, which falls under the software package and information systems industry category, is currently at the planning stage. Bids for this opportunity must be submitted by 12 noon on 30th June 2020, with the target implementation date for the new system set between 30th September 2020 and 1st April 2021. The procurement method employed is an open procedure, applying to contracts valued above £200,000.

This tender provides an excellent opportunity for software developers, especially small and medium enterprises (SMEs), charities, and social enterprises, to showcase innovative and cost-effective solutions for ICT Service Management. By participating in this soft market test, potential suppliers can align their offerings with the needs of public authorities while presenting their capabilities and ideas, potentially influencing future tender specifications. Companies with experience in IT systems and a passion for public service enhancement are well-positioned to engage in this process.

## Notice

Peterborough City Council (PCC) in partnership with Cambridgeshire County Council (CCC) is seeking to procure IT Service Management System for all internal users across both local authorities. It is envisaged that the new system will be ready to use between the 30 September 2020 and the 01 April 2021. Potential providers are invited to respond to the questions in Part 7 concerning the proposed service to be procured. Responses to these questions may be used to inform our commissioning approach to the tender exercise. In order to make an informed decision on the best form of tender we are looking to the market to: Suggest innovative and cost-effective delivery solutions, which may inform our specification development. Inform our thinking regarding commercial considerations of providing ICT Service Management System. Ascertain a clear understanding of the market's interest, capacity and experience to deliver the service. Understand the optimum way of procuring that will enable a wide cross section of the supply market to bid, including charities, social enterprises, Small and Medium Enterprises (SME's) and new entrants to the market. Please note that this is not a call for competition, neither is it a procurement exercise but an opportunity for Peterborough City Council to better understand the supply market for providers to showcase their ideas. Response date Please submit all responses through the SourceDogg system by 12 noon on the 30th June 2020.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/51646205-ca11-41d8-8de6-efd5e744c998 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2020 |
| Submission deadline | 30 Jun 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PETERBOROUGH CITY COUNCIL |
| Locality | PETERBOROUGH |
| Post town | Peterborough |
| Postcode | PE2 8TY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH41 Peterborough |
| Local authority | Peterborough |
| Electoral ward | Fletton and Stanground |
| Westminster constituency | North West Cambridgeshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Jun 2020 at 13:21 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/51646205-ca11-41d8-8de6-efd5e744c998

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/51646205-ca11-41d8-8de6-efd5e744c998
  2nd June 2020 - Opportunity notice on Contracts Finder
- https://secure.sourcedogg.com/profile/57fad8bb-8f6a-4ab1-afeb-531e2ec7e009/requests/34281
  Please follow this Link to the Request on SourceDogg in order to apply

## Notice URLs

- https://www.peterborough.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-261df1fc-8470-441a-bc27-d65e4493838b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-261df1fc-8470-441a-bc27-d65e4493838b.json.
