---
title: "HMRC's Understanding our Customers - Qualitative Research Defined Term Agreement."
ocid: "ocds-b5fd17-262edae8-4447-423d-9b51-291a19211593"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-262edae8-4447-423d-9b51-291a19211593"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-262edae8-4447-423d-9b51-291a19211593.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-262edae8-4447-423d-9b51-291a19211593.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2022-12-06"
---

# HMRC's Understanding our Customers - Qualitative Research Defined Term Agreement.

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-262edae8-4447-423d-9b51-291a19211593

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## Summary

The procurement process for the contract titled "HMRC's Understanding our Customers - Qualitative Research Defined Term Agreement" was initiated by H M Revenue & Customs. This contract falls under the industry category of Research and development services and related consultancy services. The procurement method used was selective, involving call-off from a dynamic purchasing system. The contract period spans from 22nd November 2022 to 30th November 2024, with a tender period end date of 12th September 2022. The location for this contract is United Kingdom.

This tender presents an opportunity for businesses specialising in qualitative research projects to engage with H M Revenue & Customs in conducting research activities. Small and medium-sized enterprises (SMEs) are particularly well-suited to compete for this contract. The contract duration and scope offer a conducive environment for businesses to contribute their expertise and grow their market presence in the research and development services sector.

## Notice

HMRC's requires the Supplier to undertake small and medium-sized qualitative research projects on its behalf. The Supplier may also be required to conduct mixed-method research within the scope of this contract, where a small proportion of the overall project is quantitative.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ac4e8aa7-f542-4c2f-baac-d7b2e3d9a78b |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Dec 2022 |
| Submission deadline | 12 Sep 2022 |
| Future notice date | Not specified |
| Award date | 22 Nov 2022 |
| Contract period | 22 Nov 2022 - 30 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KANTAR PUBLIC |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 6 Dec 2022 at 12:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ac4e8aa7-f542-4c2f-baac-d7b2e3d9a78b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ac4e8aa7-f542-4c2f-baac-d7b2e3d9a78b
  6th December 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e640f97c-785a-4f5b-b85e-64000f4621f5
  Redacted Signed contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-262edae8-4447-423d-9b51-291a19211593. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-262edae8-4447-423d-9b51-291a19211593.json.