---
title: "GB-Bootle: Call Monitoring Services - OVH"
ocid: "ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ONE VISION HOUSING"
published: "2024-09-11"
---

# GB-Bootle: Call Monitoring Services - OVH

Buyer: ONE VISION HOUSING  
Current stage: Award  
OCID: ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39)  
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## Summary

One Vision Housing, based in Bootle, conducted a procurement process for the provision of call monitoring services titled "GB-Bootle: Call Monitoring Services - OVH" under the industry category of Alarm-monitoring services (CPV: 79711000). The tender, which falls under the services category, was part of a Further Competition carried out via the NHC Framework Agreement for Technology Enabled Lives (TEL) Framework. The contract, valued at £68,385.64, will run from 3 October 2024 to 2 October 2026. The service is designated for Independent Living Service Customers residing in Retirement Housing Schemes and Dispersed Housing Schemes in the North West region of the UK. The procurement stage is now complete, and the contract has been awarded to PPP Taking Care.

This tender represents an attractive opportunity for businesses involved in the alarm-monitoring services sector, particularly those with a footprint or interest in the North West UK region. The awarded contract, valued at over £68,000, indicates a significant potential for business growth through the provision of specialised monitoring services to a substantial customer base of over 900 individuals. While the procurement does not specifically target SMEs or VCSEs, larger firms with established capabilities in technology-enabled monitoring services such as PPP Taking Care are well-suited to achieve successful delivery under such frameworks.

## Notice

The service required by OVH is a monitoring service for our customers who are designated as an Independent Living Service Customer living in either one of our Retirement Housing Schemes or in our Dispersed Housing Scheme. Currently the service offers a monitoring service to 980 customers (subject to change). This is broken down into two service - 334 customers in our Retirement Housing Scheme and 654 in our Dispersed Housing Scheme. Additional information: Further Competition carried out via NHC Framework Agreement for Technology Enabled Lives(TEL) Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/84086def-fe96-42ce-bd4f-4ed68b6c816c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Sep 2024 |
| Submission deadline | 29 May 2024 |
| Future notice date | Not specified |
| Award date | 29 May 2024 |
| Contract period | 2 Oct 2024 - 2 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,385 |
| Lots value | Not specified |
| Awards value | £68,385 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ONE VISION HOUSING |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L30 6UR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Netherton and Orrell |
| Westminster constituency | Bootle |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PPP TAKING CARE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79711000 - Alarm-monitoring services

## Release History

- 11 Sep 2024 at 10:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/84086def-fe96-42ce-bd4f-4ed68b6c816c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/84086def-fe96-42ce-bd4f-4ed68b6c816c
  11th September 2024 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=888626739
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-263dccb4-aa82-4a66-a4ff-2305dd889d39.json.