--- title: "Prior Information Notice (PIN) for Integrated Case Management System" ocid: "ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6.json" source: "Contracts Finder" current_stage: "Planning" buyer: "CAFCASS" published: "2018-12-05" --- # Prior Information Notice (PIN) for Integrated Case Management System Buyer: CAFCASS Current stage: Planning OCID: ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6.json) ## Summary The Cafcass, a non-departmental public body of the Ministry of Justice, is in the planning stage of a procurement process for an Integrated Case Management System. This Prior Information Notice (PIN) aims to gather insights into potential solutions before officially tendering the project in 2019. The engagement end date for suppliers to express their interest is set for 6th January 2019. The project falls under the software package and information systems industry category, and the anticipated supplier day will occur in London on 7th and 8th January 2019. This tender presents significant opportunities for businesses in the IT services sector, particularly those specialising in software development, consulting, and systems integration. Companies that can offer cloud-based solutions or flexible and secure systems suitable for case management and customer relationship management would be particularly well-suited to compete. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as Cafcass aims to engage with suppliers that can meet specific functionality needs while ensuring the system remains adaptable to future requirements. ## Notice Cafcass stands for Children and Family Court Advisory and Support Service. Cafcass represents children in family court cases in England. We put children's needs, wishes and feelings first, making sure that children's voices are heard at the heart of the family court setting, and that decisions are made in their best interests. Operating within the law set by Parliament (Criminal Justice and Court Services Act 2000) and under the rules and directions of the family courts, we are independent of the courts, social services, education and health authorities and all similar agencies. Cafcass is sponsored by the Ministry of Justice and is a non-departmental public body. Cafcass intends to replace its electronic case management system (ECMS) before October 2020. This is a mission critical system that most of our staff use most of the time, for recording, tracking and reporting on the work they do with children, families and court cases. Prior to running a procurement in 2019, we want to establish what possible solutions there might be to fit our requirements. Our new case management system will involve the following functions as an example: an integration framework for back end, UI and public API, plus other external systems; case management; customer relationship management; document management; calendar management; allocation of cases to teams and to individuals; workflow and other related functionality. Security (appropriate to information classified as OFFICIAL), flexibility to easily and quickly accommodate new and changing requirements and ease of adding integrations with new systems are key. The system must be cloud based; we have no on-premises server infrastructure. We anticipate engaging one supplier to provide a system or integrated systems to meet these requirements. This could be a single system, or an integration of products from different suppliers. This notice is for prior information only and is intended as pre-market engagement. We anticipate making further information available on our e-procurement portal w/c 17th December and intend to hold a supplier day on 7th/8th January 2019 in London. Suppliers wishing to participate should register at https://procontract.due-north.com/Register ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6ce4d80-89f6-4c3d-8702-740df3e15922 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Dec 2018 | | Submission deadline | Not specified | | Future notice date | 6 Jan 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAFCASS | | Locality | LONDON | | Post town | Central London | | Postcode | WC1B 3HF | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI36 Camden | | Local authority | Camden | | Electoral ward | Bloomsbury | | Westminster constituency | Holborn and St Pancras | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 5 Dec 2018 at 14:15 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/a6ce4d80-89f6-4c3d-8702-740df3e15922 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a6ce4d80-89f6-4c3d-8702-740df3e15922 5th December 2018 - Early engagement notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=44fba0f2-2af2-e811-80ef-005056b64545 Advert ## Notice URLs - https://procontract.due-north.com/Register - https://www.cafcass.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2653e6e3-2205-4aae-8ac5-9e9673a3f3d6.json.