---
title: "Income Management Solution"
ocid: "ocds-b5fd17-26606c6d-f542-43cd-8150-f17430a57938"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-26606c6d-f542-43cd-8150-f17430a57938"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-26606c6d-f542-43cd-8150-f17430a57938.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-26606c6d-f542-43cd-8150-f17430a57938.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORFOLK COUNTY COUNCIL"
published: "2017-11-10"
---

# Income Management Solution

Buyer: NORFOLK COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-26606c6d-f542-43cd-8150-f17430a57938

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## Summary

The procurement process involves Norfolk County Council, which has completed a tender for an "Income Management Solution" under the services category, specifically within the software package and information systems industry. The procurement method used was selective, as it was a call-off from the Crown Commercial Service Framework Agreement RM1059. The tender period ended on 26th September 2017, and the awarded contract commenced on 2nd October 2017, running until 1st October 2024. The total value of the contract was £151,378.30.

This opportunity may create significant growth potential for businesses specialising in software and information systems, particularly those capable of delivering comprehensive income management solutions, online payment systems, and call-assisted telephone payment services. Companies that have a track record of working with local government contracts or those with experience in public sector projects could find themselves particularly well-suited to engage in similar tenders in the future.

## Notice

Norfolk County Council procured an Income Management Solution for its Exchequer Services team, calling off the Crown Commercial Service Framework Agreement RM1059. The modules purchased are: - Income management solution - Online payments - Call assisted telephone payments

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0d4f4f75-9f36-453e-a800-916bc413db03 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Nov 2017 |
| Submission deadline | 26 Sep 2017 |
| Future notice date | Not specified |
| Award date | 28 Aug 2017 |
| Contract period | 1 Oct 2017 - 1 Oct 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £151,378 |
| Lots value | Not specified |
| Awards value | £151,378 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORFOLK COUNTY COUNCIL |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 2DH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Lakenham |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPITA BUSINESS SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Nov 2017 at 14:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0d4f4f75-9f36-453e-a800-916bc413db03

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0d4f4f75-9f36-453e-a800-916bc413db03
  10th November 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.norfolk.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-26606c6d-f542-43cd-8150-f17430a57938. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-26606c6d-f542-43cd-8150-f17430a57938.json.