---
title: "Victim Referral Service"
ocid: "ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE"
published: "2023-09-15"
---

# Victim Referral Service

Buyer: POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE  
Current stage: Tender  
OCID: ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0.json)

## Summary

The North Wales Police & Dyfed Powys Police are seeking suppliers to provide a Victim Referral Service within their respective Force areas. The procurement process, led by the Police and Crime Commissioner for North Wales Police & North Wales Police, involves separate evaluations for each Lot (North Wales Police Service and Dyfed Powys Police Service). The contract is set to start on 1st April 2024 for an initial 3-year period, extendable for up to 2 additional years. The closing date for responses is 2pm on 17th October 2023. The contract falls under the Health and social work services industry category.

This tender for the Victim Referral Service presents opportunities for businesses in social services, community health services, call centres, and other related sectors to engage with public procurement. Suitable companies should be prepared to adhere to TUPE regulations. Businesses interested in providing services within Wales, United Kingdom should consider participating in this open procedure tender to secure contracts with the respective police services.

## Notice

North Wales Police & Dyfed Powys Police are looking for Suppliers who can provide a Victim Referral Service to victims of crime within their respective Force areas. The tender will be structured in Lots; Lot 1 for the North Wales Police Service and Lot 2 for the Dyfed Powys Police Service. Each Lot will be evaluated separately and awarded to the top scoring supplier for that Lot. North Wales Police Procurement will lead on this tender on behalf of both Forces. The contract will commence on 1st April 2024 for an initial period of 3 years, with the option to extend for a further 2 years in multiples of 12 months. Potential suppliers should be aware that the TUPE regulations will apply to this tender/contract, detailed information will be provided to interested suppliers who sign and return the confidentiality agreement. Further information and documentation is available on the EU Supply/Bluelight E-tendering system at https://uk.eu-supply.com/login.asp?B=BLUELIGHT Any questions should be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system. The closing date for responses is 2pm on 17th October 2023.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/065e39c1-66bb-439e-9ad5-b93674d26898 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2023 |
| Submission deadline | 17 Oct 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Mar 2024 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE |
| Locality | COLWYN BAY, NORTH WALES |
| Post town | Llandudno |
| Postcode | LL29 8AW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Glyn |
| Westminster constituency | Clwyd North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 79512000 - Call centre
- 85000000 - Health and social work services
- 85320000 - Social services
- 85323000 - Community health services
- 98000000 - Other community, social and personal services

## Release History

- 15 Sep 2023 at 13:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/065e39c1-66bb-439e-9ad5-b93674d26898

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/065e39c1-66bb-439e-9ad5-b93674d26898
  15th September 2023 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=72317&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183
  User / Company

## Notice URLs

- http://www.north-wales.police.uk
- https://uk.eu-supply.com/login.asp?B=BLUELIGHT

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-2663dfec-d0d4-4e52-84e3-5cf6749e45b0.json.
