---
title: "HAS Service Management Wrap"
ocid: "ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2024-03-12"
---

# HAS Service Management Wrap

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8

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## Summary

The Ministry of Defence has awarded the contract for the 'HAS Service Management Wrap' initiative to Parico Limited. The procurement stage was selective, with a contract value of £3,776,793. The procurement involves IT services in the consulting, software development, and support sector. The contract period runs from October 23, 2023, to March 31, 2025, with the tender closing on September 30, 2023, based in the South West region of the United Kingdom.

This tender by the Ministry of Defence presents an opportunity for businesses in the IT services sector, particularly those experienced in service management processes. The contract period allows for sustained engagement and the opportunity to contribute to essential government services. Organizations with expertise in ITIL V3, incident logging, and commercial service delivery are well-suited to compete and grow their business through this contracting opportunity.

## Notice

The Authority are setting up their own High Assurance Services (HAS) Service Management team to support environments and is the provision of the suitably skilled support personnel to undertake the ITIL V3 service management processes and procedures - under the direction of the Service Transition and Operations Lead (or Authority nominated substitute). The HAS Service Management team will be made up of a number of parties including vendors that were part of the design and development team. There will be commercial arrangements in place that will allow the formation of an Integrated Service Delivery Team comprising the applicable vendors. The MOD is acting as a Managed Service Provider and is onboarding to Defence Digital Operational Service Management (OSM), utilising the processes, services and tools that are already integrated, this includes the 24x7 Incident logging capability.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c1b48efe-415e-46d4-b8ad-f37d40d96ef4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2024 |
| Submission deadline | 30 Sep 2023 |
| Future notice date | Not specified |
| Award date | 18 Oct 2023 |
| Contract period | 22 Oct 2023 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,840,000 |
| Lots value | Not specified |
| Awards value | £3,776,793 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | CORSHAM |
| Post town | Swindon |
| Postcode | SN13 9NR |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK72 Wiltshire |
| Local authority | Wiltshire |
| Electoral ward | Corsham Ladbrook |
| Westminster constituency | Chippenham |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PARICO |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 Mar 2024 at 13:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c1b48efe-415e-46d4-b8ad-f37d40d96ef4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c1b48efe-415e-46d4-b8ad-f37d40d96ef4
  12th March 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-26836224-10f2-4f91-940e-657f75a8bfc8.json.